Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ABDULLAH ALHARBI

Qassim

Summary

Graduate in Network Technician, trained at Central Hospital, Buraidah in the IT department. Skilled in network troubleshooting, system maintenance, and IT support. Adaptable, quick to learn, and able to work efficiently under pressure in fast-paced environments.

Professional with experience in supporting departmental functions and operations. Demonstrates strong organizational skills, attention to detail, and capacity for effective collaboration within team settings. Skilled in administrative tasks, project coordination, and problem-solving, ensuring adaptability to evolving requirements. Ready to contribute to team's success and drive meaningful results.

Professional with background in departmental support, well-versed in administrative functions and project assistance. Known for collaborative mindset and commitment to achieving results. Reliable team player with ability to adapt to changing needs and priorities. Experienced with departmental workflows, including administrative support and project coordination tasks. Utilizes organizational and communication skills to contribute effectively to team goals. Track record of demonstrating reliability and adaptability in dynamic environments.

Overview

7
7
years of professional experience

Work History

IT Department Intern

Central Hospital, Qassim Buraidah
Saudi Arabia , Buraidah
01.2023 - 05.2023
  • Resolved 50+ technical support tickets weekly, reducing average resolution time by 25% through effective troubleshooting and ticket prioritization.
  • Assisted in deploying a new inventory management system, improving asset tracking accuracy by 95%.
  • Updated and patched 200+ devices, ensuring compliance with company security protocols and reducing vulnerabilities by 40%.
  • Reduced helpdesk response time by 35% by implementing a new ticket categorization system in Zendesk.

Sales Assistant

Dar Aldiqa
Saudi Arabia , Buraidah
02.2016 - 09.2017
  • Provided customer service and assisted clients in product selection.
  • Managed inventory, ensured product availability, and maintained displays.
  • Processed sales transactions and operated cash register.
  • Contributed to achieving sales targets and improving customer satisfaction.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Education

Network Technician Training -

Technical And Vocational Training Corporation
Buraidah, 05
03.2023

Skills

  • Network Troubleshooting
  • IT Support and Maintenance
  • Customer Service
  • Inventory Management
  • Ability to Work Under Pressure
  • Fast Learner
  • Domain Management
  • Microsoft Office
  • Vida Hospital Program
  • Internet Security
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking and organization
  • Computer skills

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

IT Department Intern

Central Hospital, Qassim Buraidah
01.2023 - 05.2023

Sales Assistant

Dar Aldiqa
02.2016 - 09.2017

Network Technician Training -

Technical And Vocational Training Corporation
ABDULLAH ALHARBI