ABDULLAH ALMUQBIL

• • Manage day-to-day operational activities of department. Guide and support department through auditable, centralized and local processes in services provided.
• • Act as first point of contact for all operational requirements for assigned area. Organize, manage and coordinate operations in ways that ensure maximum productivity.
• • Design and implement plans and strategies to promote attainment of goals for assigned section. Assess section’s performance against set objectives.
• • Maintain quality service by identifying trends and recommending system improvements. Ensure accuracy, precision, and reliability of all reports.
• • Monitor use, care and control of equipment and supplies.
• • Develop operational plans and submit periodical reports.
• • Monitor Quality Management system to reduce analytical errors.
• • Manage activities and performance of assigned staff. Implement productivity standards; resolve operations problems; implement established procedures.
• • Maintain safe and healthy work environment by enforcing organization standards and other applicable regulations. Ensure staff compliance and adherence to MNGHA and departmental policies and procedures. • Perform other job related duties

• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Improved department efficiency by streamlining and implementing policies and processes.

• Schedule, cancel and reschedule patients’ appointments. Set up physician schedule patterns, maintain and modify them as required.

• Using Scheduling System, ascertain needs, screen out ineligible clinic recipients before initiating services.

• Responsible for opening, updating, changing patient’s medical file in compliance to Eligibility guidelines.

• Ensure that appropriate documentation relation to patient identification is uploaded and available in the system.

• Contact patients who are in a waiting list and books them with physicians when new schedules become available, contact and book new appointments for patients whose original appointments have been canceled by physicians.