Abdullah Alnassar
Buraydah
Summary
Confident Operations Supervisor experienced in leading high-performing teams to achieve key objectives. Keen problem-solver and logical thinker for reliable issues identification and solution planning. Communicates well with diverse staff teams to engage, enthuse and motivate to success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Postal operations officer
SPL
Buraidah, Al-Qassim Region
08.2020 - Current
- Analysed financial data to track and achieve budget targets.
- Managed and motivated high-performing teams for successful KPI attainment.
- Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Tracked customer satisfaction rates and resolved reported complaints.
Front desk officer
SPL
Buraidah, Al-Qassim Region
05.2004 - 06.2014
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
- Motivated and trained employees to maximise team productivity.
Education
Diploma - International Diploma in Logistics and Transport
The Chartered Institute of Logistics and Transport
OnlineBachelor's degree - Finance
St. Cloud State University
St. Cloud, USALean Six Sigma Greenbelt Training
Lawrence Tech University
Chicago, USASkills
- Problem solving
- Employee training
- Strong communication
Languages
English
Fluent
Accomplishments
- Employee of the year for AlQassim Region 2012
-
Certification
CILT
Timeline
Postal operations officer
SPL
08.2020 - Current
Front desk officer
SPL
05.2004 - 06.2014
Diploma - International Diploma in Logistics and Transport
The Chartered Institute of Logistics and Transport
Bachelor's degree - Finance
St. Cloud State University
Lean Six Sigma Greenbelt Training
Lawrence Tech University
CILT
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