Abdullah Alqahtani
Riyadh ,Saudi Arabia
Summary
Results-driven professional specializing in governance, risk, and compliance (GRC), with extensive experience in payment risk management and operational processes. Demonstrates strong analytical, problem-solving, and communication skills, with proven ability to monitor and mitigate financial risks effectively. Adept at evaluating transactional patterns, implementing controls, and ensuring compliance with regulatory standards. Skilled in collaborating with cross-functional teams, optimizing workflows, and performing under pressure to support organizational objectives. Proficient in Microsoft Office and committed to leveraging expertise to enhance operational efficiency, reduce risk exposure, and contribute to sustainable organizational success..
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work history
Payment Risk Specialist
Mrsool
Riyadh
02.2020 - 09.2025
- Assessed and tracked financial transactions to pinpoint risks
- Compiled periodic reports on financial risk management.
- Partnered with teams to formulate risk mitigation policies.
- Assess financial transaction risks based on anti-fraud policies and compliance hazards.
- Optimized and enhanced fraud detection rules and patterns in collaboration with technical teams.
- Assessed weaknesses in payment processes and proposed effective measures to reduce risks.
- Ensure adherence to SLA standards in processing payments and reports.
- Contributed to internal and external quality audits, ensuring preparedness of necessary requirements.
- Delivered ongoing recommendations to management regarding enhancement of oversight and reduction of fraud risks.
- Participating in preparation of reports submitted to regulatory authorities.
Customer Service Representative
zain
Riyadh
07.2018 - 01.2020
- Participated in team meetings sharing best practices for improving service delivery.
- Collaborated with sales team to maximise product visibility and sales.
- Assisted customers in making informed decisions by providing detailed product information.
- Trained new hires for improved productivity and efficiency on the job floor.
Salesperson
My Mart Company
Riyadh
04.2014 - 10.2016
- Recognised client needs through active listening, provided tailored solutions accordingly.
- Demonstrated products effectively to generate interest among potential buyers.
- Increased product visibility by creating compelling sales displays.
- Trained junior team members, fostered a collaborative environment.
Education
Bachelor's degree - Public Relations
Imam Muhammad bin Saud University
Skills
- Effective communication
- Troubleshooting skills
- Analytical skills
- Collaborative work
- Microsoft Office
- Ability to perform under pressure
- Quick learner
Certification
GRCP -OSEG
Excel Course – King Abdulaziz University
Languages
English
Beginner
Timeline
Payment Risk Specialist
Mrsool
02.2020 - 09.2025
Customer Service Representative
zain
07.2018 - 01.2020
Salesperson
My Mart Company
04.2014 - 10.2016
Bachelor's degree - Public Relations
Imam Muhammad bin Saud University