Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Abdullah alrajeh

Dammam,Saudi Arabia

Summary

Results-driven professional with experience in retail management, sales, and banking operations. Proven ability to lead teams, achieve sales targets, improve customer satisfaction, and support administrative and financial processes. Strong background in customer service, direct sales, staff supervision, and operational support, with a Bachelor’s degree in Business Administration. Adaptable, detail-oriented, and committed to continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Retail sales manager

EXTRA
Dammam
01.2024 - 01.2026

* Led and supervised a retail sales team to achieve monthly and annual sales targets

* Analyzed sales performance and identified top-performing products and growth opportunities

* Conducted staff scheduling, performance reviews, and on-the-job coaching

* Improved customer experience through effective floor supervision and service standards

* Coordinated between management and sales staff to ensure smooth daily operations

* Planned and implemented visual merchandising strategies to increase customer engagement

Promoter

HONOR
DAMMAM
03.2022 - 01.2024
  • Used outstanding communication and interpersonal skills to quickly build positive customer relations for effective deal closing.
  • Arranged products, merchandise and other materials while setting up stands in exhibitions, trade fairs and shops.
  • Raised brand awareness for new product launches.
  • Maintained up-to-date knowledge of industry trends to provide relevant information to consumers.

Sales Consultant

BANK ALAHLI
Dammam, Eastern Province
12.2020 - 12.2021

* Provided customer support for banking products and services

*Assisted with administrative and clerical tasks, including documentation and record management

* Created classification systems to organize and maintain archives

*Participated in internal audits, on-site evaluations, and customer surveys

Identified customer needs and recommended suitable banking products and services

* Supported revenue growth through product recommendations and service renewals

Sales, Marketing

JRIR BOOK STORE
DAMMAM
07.2019 - 12.2020

* Assisted customers with product selection and purchasing decisions

* Handled customer inquiries, concerns, and complaints professionally

* Applied sales techniques to expand customer base and increase store revenue

* Managed product displays and ensured organized merchandise presentation

* Supported daily store operations and customer service activities

Education

Bachelor of Business Administration - insurance and risk management

King Faisal University
AL AHSA
/2016 - /2020

Skills

  • Microsoft Office Skill
  • Responsibility
  • Communication Skills
  • Marketing
  • Teamwork
  • Digital marketing understanding
  • Financial budgeting
  • Direct sales techniques

Certification

Intermediate English Language Certificate (230 hours – ROBTOEL)

Microsoft Office Skills Training (50 hours)

Insurance Representative Certification – DROOB

E-Marketing Course – HP

Retail & Electronics Sales Training (Samsung, Apple, LG and other global brands)

Languages

English - Intermediate
Upper intermediate (B2)
Arabic - Proficient (C2)
Proficient (C2)

Timeline

Retail sales manager

EXTRA
01.2024 - 01.2026

Promoter

HONOR
03.2022 - 01.2024

Sales Consultant

BANK ALAHLI
12.2020 - 12.2021

Sales, Marketing

JRIR BOOK STORE
07.2019 - 12.2020

Bachelor of Business Administration - insurance and risk management

King Faisal University
/2016 - /2020
Abdullah alrajeh