Abdullah Alshammari
Riyadh
Summary
Dynamic and results-driven professional with a strong foundation in communication skills, problem-solving, and leadership. Demonstrates exceptional team leadership and motivation, fostering collaboration and commitment to excellence. Proficient in project planning and coordination, with a keen awareness of health and safety standards. Adept at crisis management and operational coordination, ensuring seamless task collaboration. Career goals include leveraging technical proficiency and decision-making skills to drive organisational success.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Head of Command and Control
National Center for Vegetation Cover Development and Combating Desertification
Riyadh
10.2024 - Current
- Develop and implement long-term strategies and policies for vegetation cover expansion and desertification prevention, aligning with national environmental objectives and sustainable development goals
- Lead engagement with key stakeholders, including government entities, international environmental agencies, and private sector partners, to secure support and funding for major projects and initiatives
- Champion the integration of advanced technologies and innovative practices in environmental monitoring and management, enhancing the effectiveness and reach of NCVC's initiatives
- Oversee the allocation of resources and manage budgets strategically to maximize impact and efficiency in combating desertification and developing vegetation cover
- Design and implement comprehensive crisis management strategies to respond effectively to environmental emergencies, minimizing impact and ensuring swift recovery
- Establish performance metrics and conduct regular impact assessments to evaluate the success of initiatives and inform continuous strategic adjustments
Regional Operation Manager
National Security Service Company
Riyadh
08.2024 - 09.2024
- Developed regional strategies aligned with corporate goals and oversaw daily operations to enhance productivity, compliance, and cost-efficiency
- Led a diverse team, providing training and development to maximize performance and foster a collaborative work environment
- Managed budgets, performed financial forecasting, and implemented cost-saving measures to ensure the financial health of the region
- Maintained relationships with key stakeholders and led projects that met quality standards, timelines, and budget requirements
- Worked closely with sales and marketing to drive regional revenue growth and maintained high standards of customer service to ensure loyalty and satisfaction
- Delivered detailed performance reports to senior management and spearheaded sustainability projects to promote environmental and corporate responsibility
Command and Control Operation Manager
National Security Service Company
Riyadh
02.2023 - 07.2024
- Led and coordinated a team of command and control operators to ensure effective communication and real-time situational awareness in high-stress environments
- Developed and implemented streamlined procedures and protocols for efficient command and control operations, resulting in a 20% increase in overall system performance and response time
- Oversaw the deployment and maintenance of state-of-the-art command and control systems, including communications, deduction systems, and data networks, ensuring continuous operational readiness and optimal functionality
- Conducted regular training and evaluations to enhance the skills and proficiency of command and control operators, resulting in a highly capable and cohesive team that consistently exceeded performance goals
NEOM Emergency Operation Manager
National Security Service Company
NEOM
04.2022 - 01.2023
- Developed and implemented comprehensive emergency response plans, ensuring swift and effective action in high-stress situations
- Facilitated multi-agency collaboration and communication during emergency operations, enhancing overall response coordination and efficiency
- Led and trained a diverse team of emergency personnel, fostering a culture of preparedness and professionalism
- Identified areas for improvement in emergency response procedures, initiated strategic changes, and conducted regular drills and simulations to enhance readiness
Senior 911 Emergency Operator
Saudi Aramco
Riyadh
06.2019 - 03.2022
- Led and supervised a team of 6 emergency operators, optimizing call handling and dispatching operations for enhanced efficiency
- Organized and executed comprehensive training programs for new hires, elevating their understanding of emergency response protocols and honing their critical decision-making abilities
- Employed advanced communication systems to efficiently triage and prioritize incoming emergency calls, resulting in a notable 15% decrease in response time
- Fostered strong partnerships with law enforcement agencies, fire departments, and medical professionals, effectively coordinating emergency response efforts and delivering real-time support during critical incidents
Business System Data Analyst
Saudi Aramco
Riyadh
12.2018 - 05.2019
- Analyzed and interpreted complex data sets using advanced statistical techniques to identify trends and patterns, resulting in actionable insights for business decision-makers
- Developed and implemented data validation processes to ensure the accuracy and integrity of business system data, reducing errors by 20% and enhancing overall data quality
- Collaborated with cross-functional teams to define and document business requirements for system enhancements, facilitating the successful implementation of new features and functionalities
- Created and maintained data dashboards and reports, providing stakeholders with real-time visibility into key performance metrics and enabling data-driven decision-making
911 Emergency Operator
Saudi Aramco
Riyadh
07.2015 - 11.2018
- Promptly responded to emergency calls, employing exceptional communication skills to collect crucial information and accurately evaluate the situation
- Efficiently coordinated and dispatched emergency responders, effectively allocating resources and guaranteeing timely arrival at emergency scenes
- Exhibited a composed and collected demeanor while delivering instructions for life-saving measures, including CPR, to callers facing high-stress circumstances
- Maintained precise and comprehensive records of all incoming calls, documenting vital information and ensuring strict adherence to protocols and procedures
Administrative Assistance
Saudi Aramco
Udhailiyah
01.2012 - 07.2015
- Implemented efficient filing systems, resulting in a significant reduction in document retrieval time and streamlining office operations
- Managed executive calendars and skillfully scheduled appointments, ensuring timely coordination of meetings and events
- Demonstrated exceptional organizational abilities by assisting in the successful planning and coordination of corporate events, including annual conferences, with meticulous attention to detail in all aspects of planning and execution
Training Coordinator
Saudi Aramco
Udhailiyah
01.2011 - 12.2011
- Developed and implemented comprehensive training programs for new employees, resulting in to increase in onboarding efficiency
- Collaborated with cross-functional teams to assess training needs and create customized training plans, resulting in to improvement in employee performance
- Organized and facilitated monthly training workshops, utilizing interactive learning techniques to engage participants and enhance knowledge retention
- Conducted regular evaluation and assessment of training programs, gathering feedback and data to continuously improve training content and delivery methods
Armed Security Officer
Saudi Aramco
Udhailiyah
01.2010 - 12.2010
- Conducted thorough security assessments and implemented strategic measures to safeguard high-profile facilities, ensuring the safety of staff, visitors, and assets
- Utilized advanced surveillance techniques and equipment to monitor and identify potential threats, promptly responding to incidents to minimize risk and maintain a secure environment
- Collaborated with law enforcement agencies and emergency personnel to coordinate effective responses to critical situations, demonstrating exceptional communication and crisis management skills
- Trained and supervised team members in security protocols, ensuring adherence to established procedures and standards, and consistently achieving superior performance and customer satisfaction
Education
Bachelor - Administrative Science
King Abdulaziz University
JEDDAH, SAUDI ARABIA 08.2014 - 12.2019
Skills
- Communication skills
- Problem-solving
- Active listening
- Team leadership and motivation
- Team building
- Teamwork and collaboration
- Technical proficiency
- Crisis management
- Decision-making
- Operational coordination
- Microsoft Office
Certification
- Certification For Protection Officers, IFPO, 11/2017, Successfully completed the Certification for Protection Officers offered by the International Foundation for Protection Officers (IFPO). This certification has equipped me with comprehensive skills and knowledge in the field of security and protection services.
- National Protection Officer, IFPO, 08/2023, Proud holder of the National Protection Officer certification from the International Foundation for Protection Officers (IFPO). This certification signifies my expertise in the field of security and my commitment to upholding the highest standards of professionalism and ethical conduct.
Timeline
Head of Command and Control
National Center for Vegetation Cover Development and Combating Desertification
10.2024 - Current
Regional Operation Manager
National Security Service Company
08.2024 - 09.2024
Command and Control Operation Manager
National Security Service Company
02.2023 - 07.2024
NEOM Emergency Operation Manager
National Security Service Company
04.2022 - 01.2023
Senior 911 Emergency Operator
Saudi Aramco
06.2019 - 03.2022
Business System Data Analyst
Saudi Aramco
12.2018 - 05.2019
911 Emergency Operator
Saudi Aramco
07.2015 - 11.2018
Bachelor - Administrative Science
King Abdulaziz University
08.2014 - 12.2019
Administrative Assistance
Saudi Aramco
01.2012 - 07.2015
Training Coordinator
Saudi Aramco
01.2011 - 12.2011
Armed Security Officer
Saudi Aramco
01.2010 - 12.2010
- Certification For Protection Officers, IFPO, 11/2017, Successfully completed the Certification for Protection Officers offered by the International Foundation for Protection Officers (IFPO). This certification has equipped me with comprehensive skills and knowledge in the field of security and protection services.
- National Protection Officer, IFPO, 08/2023, Proud holder of the National Protection Officer certification from the International Foundation for Protection Officers (IFPO). This certification signifies my expertise in the field of security and my commitment to upholding the highest standards of professionalism and ethical conduct.
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