ABDULLAH ALSHEHRI
Dammam
Summary
Adaptable and flexible team player with strong time management and organizational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.
Overview
4
4
years of professional experience
Work History
F&B Supervisor
Desert Rock - Pre Opining
08.2024 - Current
- Kept abreast of industry trends and best practices, incorporating relevant insights into the development of effective SOPs.
- Store keeping & Inventory management
- Developed positive relationships with guests, addressing concerns promptly and professionally to enhance overall experience.
F&B Supervisor Task Force
Shebara Island - Pre Opening
09.2024 - Current
F&B Supervisor Task Force
Turtle Bay
08.2024 - 09.2024
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Boosted revenue through effective upselling techniques and promotion of special menu items or events.
- Facilitated smooth operations during busy periods by stepping in where needed, demonstrating strong teamwork skills.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
F&B Intern
Four Seasons Resort
02.2023 - 08.2023
- Worked productively with team members to achieve common goals
- Identified and resolved issues using critical thinking and problem-solving skills
- Made positive contributions to team and workplace, consistently exceeding expectations
- Monitored stock to maintain consistent supply for inventory
- Participated in staff meetings to discuss latest developments
FII Task Force
Ritz
10.2022 - 10.2022
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds
- Warmly greeted guests upon arrival to create welcoming atmosphere
Housekeeping Intern
Millennium Hotel Medinah Airport
05.2021 - 10.2021
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
- Assisted with infection control through social distancing and PPE wearing
- Increased customer satisfaction by resolving issues
- Completed customer orders with speed and accuracy
Front Office Intern
Millennium Hotel Madinah
05.2021 - 10.2021
- Responded to telephone enquiries from clients, vendors and members of public
- Verified documents and associated records to catch and resolve discrepancies
- Registered visitors, guests and contractors upon arrival, providing access passes
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance
Ramadan Task Force
Crown Plaza IHG
04.2021
- Kept equipment available by organising and ordering resources as necessary
Education
Bachelor of Hospitality - International Hospitality Management
University of Prince Mugrin
Medinah06.2024
Course - Hospitality Administration And Management
Glion Institute of Higher Education
London12.2022
High School Diploma -
Dwight School Seoul
Seoul06.2018
High School Diploma -
Saudi School in Bejing
Bejing04.2018
Skills
- Multitasking
- Excellent Communication
- Team Collaboration
- Adaptability and Flexibility
- Adaptability
- Performance Improvement
Languages
Arabic
Native language
English
Proficient
C2
Timeline
F&B Supervisor Task Force
Shebara Island - Pre Opening
09.2024 - Current
F&B Supervisor
Desert Rock - Pre Opining
08.2024 - Current
F&B Supervisor Task Force
Turtle Bay
08.2024 - 09.2024
F&B Intern
Four Seasons Resort
02.2023 - 08.2023
FII Task Force
Ritz
10.2022 - 10.2022
Housekeeping Intern
Millennium Hotel Medinah Airport
05.2021 - 10.2021
Front Office Intern
Millennium Hotel Madinah
05.2021 - 10.2021
Ramadan Task Force
Crown Plaza IHG
04.2021
Bachelor of Hospitality - International Hospitality Management
University of Prince Mugrin
Course - Hospitality Administration And Management
Glion Institute of Higher Education
High School Diploma -
Dwight School Seoul
High School Diploma -
Saudi School in Bejing
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