Abdullah Alshehri
Riyadh,Saudi Arabia
Summary
Cybersecurity Analyst with extensive experience in SOC operations, threat detection, and incident response. Proficient in SIEM, EDR, and vulnerability management, with a proven ability to lead security projects and strengthen cyber defenses. Experienced in IT infrastructure, bringing broad expertise across multiple information security domains to protect critical systems from evolving threats.
Overview
4
4
years of professional experience
Work history
Cybersecurity Analyst
Saudi Investment Recycling company (SIRC)
Riyadh, Saudi Arabia
01.2024 - Current
- Monitoring corporate security posture and reporting suspicious activity to a higher level.
- Security incident response and vulnerability management, supporting timely detection, analysis, and remediation efforts.
- Monitoring and investigation in SEIM, EDR, SEG.
- Generating Daily, Weekly and Monthly incident reports.
- Leading SOC project, formulating a strategic approach, and architecting the SOC framework to fortify cybersecurity defenses.
- Leading the PT project, ensuring effective coordination and collaboration with all stakeholders, including a third-party company, to achieve project objectives.
- Created and maintained ticket categories and templates to streamline reporting and ensure consistency in incident documentation.
IT Service Desk
Saudi Investment Recycling company (SIRC)
Riyadh, Saudi Arabia
10.2022 - 12.2023
- Monitoring (CUCM), ensuring its stability and reliability to maintain seamless communication services across SIRC.
- Led the implementation and continuous optimization of the BMC (Ticketing System), driving improvements in service delivery, incident resolution, and overall operational efficiency.
- Managed and resolved IT service requests and incidents using enterprise ticketing platforms.
- Monitored ticket queues and KPIs, contributing to improved response times and resolution rates across the IT support team.
- Generated weekly and monthly reports from the ticketing system to analyze trends, identify recurring issues, and support continuous improvement initiatives.
- Involved in configuring Microsoft Intune for Patch Management, which entails meticulously setting up policies to ensure that all devices within our network are consistently updated with the latest security patches and software updates to maintain optimal security and performance.
- Engaged in the intricate and challenging field of IT troubleshooting, where I systematically diagnose and resolve complex technical issues to ensure optimal system functionality and user satisfaction.
- Participating as an IT Security with a dedicated focus on fortifying information systems, conducting vulnerability assessments, staying up-to-date with the latest threat landscape, collaborating with cross-functional teams, and continuously enhancing my technical expertise to ensure the utmost protection of sensitive data and safeguarding against emerging cyber threats.
- Proficiently monitoring Azure Active Directory.
IT Technical support
Saudi Olympic
Riyadh, Saudi Arabia
04.2021 - 10.2022
- Troubleshooting technical issues.
- Monitoring Active Directory.
- Led the implementation and continuous optimization of the ManageEngine (Ticketing System), driving improvements in service delivery, incident resolution, and overall operational efficiency.
- Monitoring Microsoft Exchange admin.
- Configuring CCTV Cameras.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Basics information security.
Education
BACHELOR'S DEGREE IN COMPUTER SCIENCE -
King Khalid University
Abha12.2020
COURSES
● Security Essentials: Network, Endpoint, and Cloud (GSEC).
● GIAC Continuous Monitoring and Security Operations (GMON).
● Cisco (CCNA).
● CompTIA (Security+).
● ITIL.
Languages
English
Advanced
Arabic
Native
Timeline
Cybersecurity Analyst
Saudi Investment Recycling company (SIRC)
01.2024 - Current
IT Service Desk
Saudi Investment Recycling company (SIRC)
10.2022 - 12.2023
IT Technical support
Saudi Olympic
04.2021 - 10.2022
BACHELOR'S DEGREE IN COMPUTER SCIENCE -
King Khalid University
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