ABDULLAH ALSOUILM
Riyadh,SA
Summary
Experienced Operation Controller Officer with a strong commitment to delivering exceptional customer service in a professional work environment. Demonstrated expertise in quality control, logistics, and customer care services, gained over 1 year. Additionally, I have accumulated valuable experience in various aspects of work during my 8+ years of professional experience. Notably, I successfully contributed 6+ months of volunteer work during the challenging times of the COVID-19 pandemic. With a diverse skill set that can be applied to multiple areas of work, eager to find an opportunity to utilize skills and become a valuable member in achieving the organization\'s strategic goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operation Controller Officer
Jahez International Company
01.2023 - Current
- Delivered high-quality customer care by resolving issues over +10 different tasks before escalation
- Managed logistics to ensure fast and accurate deliveries
- Contributed to quality management to improve operational efficiency
- Developed time management skills to handle high-pressure situations effectively
Deputy Events Manager
Saudi Economic Association, King Saud University
01.2021 - 01.2022
- Managed event logistics, coordinating with suppliers and equipment providers
- Led a team of 45+ employees to ensure smooth event execution
- Liaised with media outlets and VIP guests to ensure timely attendance
- Contributed to initiatives supporting women empowerment and entrepreneurship
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Bachelor's Degree - Law
Onaizh Colleges
Qassim07-2022
Skills
- Expertise in Microsoft Excel
- Effective Visual Communication
- Microsoft Outlook Proficiency
- Analytical thinking
- Workflow Enhancement
- Strategic Leadership Skills
- Effective Time Management
- Interpersonal Communication Skills
- Effective Negotiation Skills
- Customer Relationship Management
- Analytical Problem-Solving
Certification
- Professional Certificate for Certified Compliance Officer (CCO), Validated knowledge in project planning, execution, and stakeholder management.
- Business Analysis Foundation, Proficient in analyzing business needs, identifying solutions, and optimizing processes.
- Excel Essential Training (Microsoft 365), Sales, marketing, and data entry.
- Operation Management Foundation, Advanced skills in data organization, analysis, and visualization using Microsoft Excel.
Languages
ARABIC
ENGLISH
Timeline
Operation Controller Officer
Jahez International Company
01.2023 - Current
Deputy Events Manager
Saudi Economic Association, King Saud University
01.2021 - 01.2022
Bachelor's Degree - Law
Onaizh Colleges
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