Abdullah AlZaben
Emergency physician, EMS physician, Medical Director
Riyadh
Summary
Elevating healthcare standards at All Healthcare Related Areas, I spearheaded initiatives that enhanced patient care and interdisciplinary collaboration. My leadership in clinical administration and dedication to patient-centered care have driven significant improvements in healthcare delivery, showcasing my ability to innovate and mentor effectively.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Medical Director
Dr. Sulaiman Al Habib Medical Group, Corporate Office
Riyadh, Riyadh Region
07.2023 - Current
- Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
- Drove significant improvement in achievement of goals related to health, safety and employee relations.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Educated and mentored more than 300 medical students.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
- Monitored industry trends and advances in evidence-based medicine to purchase and utilize innovative equipment while maintaining operating budgets and expenditures.
- Worked with research and pharmaceutical organizations to conduct clinical trials.
- Developed and managed new program for residents with 2-4 year academic and rotation plan.
- Maintained compliance with local, National and Govermental requirements for staff education and certifications.
- Created effective marketing plans to attract new patients to practice.
- Drove planning for business development and relationship building with healthcare partners.
- Improved patient care quality by implementing new clinical policies and procedures.
- Conducted ongoing evaluations of medical practices, ensuring adherence to evidence-based guidelines and best practices.
- Ensured compliance with accreditation requirements through regular audits of facility operations and diligent record-keeping practices.
- Focused on preventive care and proactive identification in care management of high-risk patients to lower costs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Successfully negotiated client contract renewals to create increased revenue.
- Commissioned more than 6 Medical centers.
- Operated multiple programs for Healthcare delivery.
- Initiated EMS services from scratch.
- Covered outreach program and Major Events in KSA including and not limited to: Riyadh Season, Hajj Saudi Real Way Stations, NEOM Project, Qiddiya Project.. ect.
Section Head, Adult Emergency Department
King Faisal Specialist Hospital & Research Centre
03.2023 - 06.2023
- Improved employee engagement rates through open lines communication forums where concerns could be addressed promptly and effectively.
- Established effective communication channels between departments, promoting collaboration and information sharing.
- Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
- Collaborated with stakeholders to develop clear objectives, strategies, timelines, budgets, risk assessments, monitoring plans, evaluations/results reporting frameworks for successful implementation of initiatives.
Emergency Medicine Physician
King Faisal Specialist Hospital & Research Centre
10.2020 - 06.2023
- Served as a liaison between the Emergency Department and other hospital units, improving interdisciplinary cooperation and efficiency.
- Provided emergency treatment onsite and responded in urgent situations.
- Supported standards of medical care by adhering to policies and procedures.
- Mentored junior physicians and medical students in the principles of emergency medicine, fostering professional growth.
- Reduced wait times for patients by streamlining the triage process and optimizing staff scheduling.
- Increased patient satisfaction scores by providing empathetic and compassionate care during high-stress situations.
- Improved patient care by efficiently diagnosing and treating emergency medical conditions.
- Implemented evidence-based practices to optimize treatment outcomes for critically ill patients.
- Enhanced departmental collaboration with effective communication between physicians, nurses, and support staff.
- Participated in quality improvement initiatives, peer reviews and process development.
Chief Medical Officer
Tawuniya, Meena
01.2023 - 06.2023
- Start up company under one of the biggest insurance company in the Region.
- Started the project of a transformative well-being paradigm, aligning with Vision 2030 and forging the path for healthcare delivery.
- Getting SAMA (Saudi Central Bank) approval for the concept.
Emergency Medicine Physician
King Fahad Medical City
06.2014 - 10.2020
- Demonstrated proper techniques for cardiopulmonary resuscitation and first aid.
- Served as a liaison between the Emergency Department and other hospital units, improving interdisciplinary cooperation and efficiency.
- Provided emergency treatment onsite and responded in urgent situations.
- Supported standards of medical care by adhering to policies and procedures.
Healthcare Delivery Lead in Central 2nd Cluster
Riyadh Second Healthcare Cluster
02.2020 - 06.2020
- Strategic Planning and Implementation: Develop and execute comprehensive plans to improve healthcare delivery systems, ensuring they meet quality standards and patient needs.
- Team Leadership: Lead multidisciplinary teams, fostering collaboration among healthcare professionals to achieve optimal patient outcomes.
- Process Improvement: Identify areas for improvement within healthcare delivery processes and implement strategies to enhance efficiency and effectiveness.
- Stakeholder Engagement: Collaborate with internal and external stakeholders, including patients, families, and healthcare providers, to ensure services are responsive and accessible.
- Performance Monitoring: Establish metrics to monitor the performance of healthcare services, using data to drive decision-making and continuous improvement.
Chief Medical Information Officer
King Fahad Medical City
Riyadh, Riyadh Region
06.2017 - 06.2020
- Streamlined the process for responding to medical inquiries, resulting in faster response times and increased satisfaction among healthcare providers.
- Leveraged strong clinical background to effectively communicate scientific information across various channels including phone calls, emails, webinars, and face-to-face meetings.
- Supported product safety by promptly reporting adverse event information to the appropriate departments.
- Actively participated in industry conferences, staying up-to-date on current trends and advancements in medical science.
- Build a new healthcare call center.
- Implementing Epic (Electronic Health Record) in KFMC and driving the city from HIMSS 3 to HIMSS 7.
Education
Prehospital Care / EMS Fellowship - Prehospital Care / EMS
McMaster University
Hamilton, Ontario 07.2015 - 06.2016
Emergency Medicine Board - Emergency Medicine
Saudi Commission For Health Specialities
Riyadh, Saudi Arabia 10.2013 - 12.2013
MBBS - Medicine And Surgery
King Saud University
Riyadh, Saudi Arabia 09.2002 - 06.2008
Skills
Patient Centered Care
Change Culture
Clinical education
Clinical administration
Healthcare management
Patient safety
Clinical leadership
Business growth
Business development
Timeline
Medical Director
Dr. Sulaiman Al Habib Medical Group, Corporate Office
07.2023 - Current
Section Head, Adult Emergency Department
King Faisal Specialist Hospital & Research Centre
03.2023 - 06.2023
Chief Medical Officer
Tawuniya, Meena
01.2023 - 06.2023
Emergency Medicine Physician
King Faisal Specialist Hospital & Research Centre
10.2020 - 06.2023
Healthcare Delivery Lead in Central 2nd Cluster
Riyadh Second Healthcare Cluster
02.2020 - 06.2020
Chief Medical Information Officer
King Fahad Medical City
06.2017 - 06.2020
Prehospital Care / EMS Fellowship - Prehospital Care / EMS
McMaster University
07.2015 - 06.2016
Emergency Medicine Physician
King Fahad Medical City
06.2014 - 10.2020
Emergency Medicine Board - Emergency Medicine
Saudi Commission For Health Specialities
10.2013 - 12.2013
MBBS - Medicine And Surgery
King Saud University
09.2002 - 06.2008
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