ABDULLAH ARJAH
Riyadh,Saudi Arabia
Summary
Results-driven Operations Officer with keen problem-solving skills and focus on optimising processes. Enhanced operational efficiency by streamlining workflows, leading to significant cost reductions and increased productivity. Known for fostering team collaboration and improving customer satisfaction.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Operations officer
Olaat Development Group (OPM)
Riyadh
2025.08 - Current
- Implemented new operation strategies to improve overall productivity.
- Instituted operational improvements based on comprehensive data analysis and interpretation.
- Coordinated interdepartmental activities for seamless collaboration.
- Oversaw daily operations for smoother workflow.
- Oversee daily operations to ensure efficiency and productivity
- Motivated team members by providing mentoring and development opportunities.
- Led site operations team to deliver on KPI targets with consistency.
- Managed project timelines, achieved timely completion.
- Supervise and support staff to achieve operation goals.
- Solve operational issues and handle unexpected problems quickly
Operation Manger Associate
SmartHome Trading
Riyadh
2023.11 - 2025.08
- Maintained positive and professional demeanor under pressure, handling difficult situations with composure and tact.
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Prioritised competing tasks and coordinated high-volume workload to meet business needs.
- Assisted marketing team with product and service promotion, engaging on social media to increase brand awareness,
- Drafted documents and reports for management review.
- Monitored KPIs and reported on performance to address corrective action needs.
- Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
- Applied strong analytical skills to translate business requirements into effective technical solutions.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
Operations Coordinator
Olaat Development Group (OPM)
Riyadh
2019.11 - 2023.10
- Managing all paperwork while complying with legal paperwork procedures, scheduling appointments with clients for final walkthroughs, and acting as a liaison for all involved stakeholders to provide excellent customer service
- Prepares annual appraisal and mapping budget for the department
- Gathers and analyzes data and provides information as needed
- Conducts ratio and land studies
- Conducts the notice and appeals process
- Performs other related duties as assigned.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Administrative Coordinator
Qiyas for Real Estate Appraisal
Riyadh
2015.09 - 2019.10
- Responsibilities include administrative duties such as keeping track of all transaction documents in the client database, monitoring and notifying clients of important deadlines, and planning appointments and final walkthroughs
- Coordinate events, programs, and services; markets and promotes products and services
- Participates in various financial activities; develops training programs; creates reports; and tracks progress of projects
- Serves as liaison with various real estate and other related departments and community agencies
- Direct day-to-day operations of the appraisal staff ensure individual compliance with policies and procedures, and ensure individual goals are established and objectives met
- Answer questions and investigate complaints from property owners; direct appropriate staff to ensure timely resolution, explain department policies, procedures, and state statutes
- Ensure appraisal processes consistently meet Professionally Accepted Mass Appraisal Standards, as defined by law, and implement corrective measures as necessary to ensure ongoing compliance
- Works with department leaders to conduct strategic planning and development
- Office policy, and promote a positive office culture and productive environment.
Education
BBA - Bachelors of Business Administrations - System Practices
Arab Open University
Riyadh, Saudi 2016.09 - 2021.08
Skills
- Adaptability
- Communication Skills
- Data Analysis
- Coordination
- Control and Manage day to day activities
- Ability to work with little or no Supervision
- Schedule management
- Operations management
- ERP systems
- Leadership skills
- Project Management
- Strategic Planning
- Problem-solving
- Workflow Development
- PMP certification knowledge
Languages
Arabic
Native
English
Intermediate
Timeline
Operations officer
Olaat Development Group (OPM)
2025.08 - Current
Operation Manger Associate
SmartHome Trading
2023.11 - 2025.08
Operations Coordinator
Olaat Development Group (OPM)
2019.11 - 2023.10
BBA - Bachelors of Business Administrations - System Practices
Arab Open University
2016.09 - 2021.08
Administrative Coordinator
Qiyas for Real Estate Appraisal
2015.09 - 2019.10