Abdullah Bin Siran, PMP, CISCM, CISCP, LSSBB

• Led efforts towards end-to-end visibility within the supply chain process using advanced analytics tools and techniques.
• Reduced operational costs through the optimization of logistics and inventory management systems.
• Continuously upgraded knowledge of emerging trends in the field of Supply Chain Management leading to proactive decisionmaking.
• Ensured compliance with industry regulations and standards by regularly reviewing policies, procedures, and documentation requirements.

• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
• Reduced lead times for product deliveries through effective supplier management and communication strategies.
• Implemented inventory-management strategies to maximize availability and decrease waste.

• Assigned as Supply Chain Supervisor
• Assigned as project coordinator
• Working directly with the Executive Director
• Providing Executive Services, Support
• Supported senior managers and executives with daily clerical tasks.
• Provided statistical and budget reports and greeted and provided general support to visitors.
• Responsible of the Petty Cash
• Being the representative of the Centre at NUPCU Committee

• Maintained office files in both electronic and hard copies.
• Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
• Answered inquiries concerning standardised policies, procedures and regulations.
• Organised client events and conferences.
• Received and screened high-volume internal and external communications, including calls, email and mail.

Upheld strict confidentiality and information protection standards for data.

• Completed accurate transactions following internal standards, industry best practices, and applicable regulations.
• Supported field insurance team with timely processing of enrolments, policy changes, and cancellations.
• Identified and help correct errors in financial data or accounting practices.
• Wrote reports detailing actions for internal use, client review, or official recordkeeping.
• Analysed data using optimum statistical techniques to understand or improve information relevance.

• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Assisted customers with varying questions using product knowledge and service expertise.
• Completed bookings and reservation amendments using Opera systems.
• Recommended hotel packages and initiatives to customers for increased business profits.