
Experienced IT professional with expertise in IT project management, systems integration, and IT service management. Proficient in leveraging tools such as Zapier, WordPress, and Microsoft Office 365 to optimize workflows and enhance operational efficiency. Skilled in integration testing, software testing, and adaptive problem solving to ensure seamless system performance. Demonstrates strong capabilities in IT infrastructure strategy, KPI tracking and reporting, and multitasking under high-pressure situations. Adept at systems analysis and JavaScript proficiency to deliver innovative solutions aligned with organizational goals.