Abdullah Ibrahim
Riyadh,Riyadh Region
Summary
Accomplished Assistant Manager with extensive experience in profitable, smooth-running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Alshaya
Riyadh, Saudi Arabia
03.2021 - Current
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Oversaw and coordinated sales team in absence of store manager, leading to deliver best client experience.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Enforced company policies and guidelines for all employees.
Cashier Supervisor
Alshaya
Riyadh, Saudi Arabia
01.2021 - 01.2022
Supermarket Cashier
Panda supermarkets
Riyadh, Saudi Arabia
08.2018 - 09.2020
trainee
Family business
Riyadh, Saudi Arabia
01.2017 - 07.2018
Education
Bachelor of Business Administration - business
King Saud University
Riyadh, Riyadh Region 09.2013 - 10.2017
Skills
- Sales monitoring
- Orienting and training
- Excellent budgetary techniques
- Target motivated
- Outstanding customer service
- Logistical planning
- Production reporting
- Operational support
- Employee performance evaluations
- Staff supervision
- Sales growth
- Cost Control
- Employee scheduling
- Staff Management
Languages
Arabic
Native
English
Upper intermediate
Timeline
Assistant Manager
Alshaya
03.2021 - Current
Cashier Supervisor
Alshaya
01.2021 - 01.2022
Supermarket Cashier
Panda supermarkets
08.2018 - 09.2020
trainee
Family business
01.2017 - 07.2018
Bachelor of Business Administration - business
King Saud University
09.2013 - 10.2017
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