ABDULLAH IFTIKHAR AHMED
Kuwait
Summary
Accomplished professional with expertise in project management, budgeting, team leadership, and vendor management. Strong technical skills in IT, including Cisco routing and switching, Microsoft Power BI, Microsoft Project, and advanced Excel. Proven ability in solutions consultancy and strategy, with a successful track record in data analysis and reporting. Committed to driving organizational success through innovative solutions and effective resource management.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Network Service Delivery Supervisor
Center3
01.2025 - 04.2026
- Assisted in managing and executing various large-scale projects.
- Helped identify and assess risks to support successful project outcomes.
- Contributed to the development and implementation of long-term strategies.
- Supported the management of workflows to ensure process compliance with service delivery requirements.
- Aided in generating concise reports on project status, highlighting key updates and milestones.
IT Delivery & Project Management Specialist
Zain Kuwait
10.2019 - 12.2024
- Facilitated seamless execution of IT projects.
- Assisted in timely and budget-compliant delivery and resource distribution.
- Aided in crafting detailed project plans, managing adjustments, and monitoring outcomes.
- Supported critical infrastructure projects for Boubyan Bank, McDonald's, and Kuwait Credit Bank.
Project Manager
Tawasul Telecom, Kuwait
04.2011 - 11.2019
- Directed project phases, supervised team, and contributed to customer solutions.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Led cross-functional teams to achieve project goals on time.
Senior Project Manager
Tawasul Telecom, Kuwait
12.2017 - 09.2019
- Lead projects to completion, troubleshoot problems, and provide on-site leadership.
- Develop project plans, conduct meetings, and ensure effective communication.
- Monitor, track, and report project outcomes.
Pre-Sales Engineer & Solution Consultant
Tawasul Telecom
08.2010 - 03.2011
- Assisted in sales process by delivering product presentations.
- Supported resolution of technical issues during client interactions.
- Contributed to preparation of RFIs and RFPs for project proposals.
NOC/ITOC Engineer
Tawasul Telecom, Kuwait
05.2008 - 09.2010
- Assisted in managing network configurations and performing maintenance tasks.
- Supported preparation of detailed reports on network performance statistics.
- Aided in executing preventive maintenance activities for network stability.
IT Operations Administrator
Agility Logistics, Kuwait
06.2005 - 04.2008
- Assisted in maintaining network configurations and responding to technical issues.
- Supported preparation of detailed reports on network performance statistics.
- Participated in implementing scheduled preventive maintenance activities.
Education
Master in Digital Transformation - Business
IE University
Spain 05.2023 - 06.2025
Bachelor in business administration - Business
Virtual University
Pakistan 04.2019 - 05.2023
Diploma in Information Technology -
Sikkim Manipal University
India 05.2005 - 10.2005
Skills
- Project management and budgeting
- Team leadership and development
- Vendor and stakeholder management
- Solutions consultancy and strategy
- Technical expertise in IT
- Data analysis and reporting
- Cisco routing and switching
- Microsoft Power BI dashboards
- Microsoft Project proficiency
- Microsoft PowerPoint presentations
- Advanced Microsoft Excel skills
Certification
- PMP (Project Management Professional)
- MCSA 2000 & 2003
- MCSE 2000 & 2003
- CompTIA A+ Certified Professional
- CCNA (Cisco Certified Network Associate)
REFERENCES
Available upon request.
Timeline
Network Service Delivery Supervisor
Center3
01.2025 - 04.2026
Master in Digital Transformation - Business
IE University
05.2023 - 06.2025
IT Delivery & Project Management Specialist
Zain Kuwait
10.2019 - 12.2024
Bachelor in business administration - Business
Virtual University
04.2019 - 05.2023
Senior Project Manager
Tawasul Telecom, Kuwait
12.2017 - 09.2019
Project Manager
Tawasul Telecom, Kuwait
04.2011 - 11.2019
Pre-Sales Engineer & Solution Consultant
Tawasul Telecom
08.2010 - 03.2011
NOC/ITOC Engineer
Tawasul Telecom, Kuwait
05.2008 - 09.2010
IT Operations Administrator
Agility Logistics, Kuwait
06.2005 - 04.2008
Diploma in Information Technology -
Sikkim Manipal University
05.2005 - 10.2005