IT Specialist with a degree in Computer Science and Information Technology, I have five months of experience working with Al Baik Company. Passionate about IT solutions and dedicated to optimizing operational efficiency, I bring technical expertise in Computers, Routers, Printers, NVR, POS, and SOS. Eager to contribute to the development and maintenance of cutting-edge IT systems, I am recognized for my ability to quickly grasp new technologies. Thriving in collaborative team environments, I am poised to actively contribute to the ongoing success of the organization.
Overview
6
6
years of post-secondary education
Work history
Information Technology specialist
Al Baik Express Foods Company
Riyadh, Saudi Arabia
09.2023 - Current
Led a comprehensive project to replace all computer devices in a restaurant, including cashiers, kitchen display systems, and customer number monitors.
Conducted a thorough assessment of existing systems to identify outdated hardware and areas for improvement.
Collaborated with a cross-functional team to develop a detailed plan outlining the replacement strategy, downtime mitigation measures, and implementation timeline.
Coordinated with vendors, IT specialists, and stakeholders to source and procure advanced hardware tailored to the restaurant's specific requirements.
Enhance order processing by upgrading kitchen display systems and installing customer number monitors.
Ensured minimal disruption to daily operations by scheduling device replacements during off-peak hours and implementing backup systems.
Conducted rigorous testing and quality assurance procedures to guarantee seamless integration with existing software and optimal performance.
Provided comprehensive training sessions for restaurant staff to facilitate a smooth transition and minimize the learning curve associated with the upgraded technology.
Established continuous monitoring and support mechanisms to promptly address any post-upgrade issues.
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