Abdullah Mahdi
Makkah,Saudi Arabia
Summary
Recent MBA with Law graduate, demonstrating strong adaptability and excellent communication skills. Over 5 years of leadership experience in various companies, committed to delivering high-quality results. Eager to learn and develop professionally while effectively collaborating in team environments.
Overview
11
11
years of professional experience
4044
4044
years of post-secondary education
Work history
Legal Specialist
Medical Leaders EST.
Jeddah
03.2025 - Current
- Reviewed and drafted contracts to ensure organisational compliance.
- Developed policies to minimise risk of litigation.
- Negotiated settlements for dispute resolution.
Customer Service Officer
Smart Link, (AMER CITIZENS INTERACTION CENTER)
Jeddah
12.2018 - 01.2021
- Gained experience in addressing inquiries and delivering solutions for over 37 government agencies.
- Learnt new software systems rapidly, enhancing overall work efficiency.
- Transitioned to back-office roles, refining skills in managing customer relations through social media.
- Developed expertise in customer service processes across diverse organisational settings.
Salesman
Fawaz AlHokair Retail Company
Makkah
11.2014 - 08.2017
- Started position as Cashier, evolved into Shop Manager, and afterwards worked as Salesman, obtaining essential experience and strengthening communication skills with customers.
- Trained junior staff members on sales techniques, improving their performance significantly over time.
Education
Bachelor - Sharia 'Islamic Law'
Umm Al-Qura University
MakkahMaster of Business Administration - MBA with LAW
Bangor University
BangorSkills
- Team collaboration
- Time management
- Adaptability and flexibility
- Rapid learning
- Pressure resilience
Languages
Arabic
Native
English
Upper intermediate
Timeline
Legal Specialist
Medical Leaders EST.
03.2025 - Current
Customer Service Officer
Smart Link, (AMER CITIZENS INTERACTION CENTER)
12.2018 - 01.2021
Salesman
Fawaz AlHokair Retail Company
11.2014 - 08.2017
Bachelor - Sharia 'Islamic Law'
Umm Al-Qura University
Master of Business Administration - MBA with LAW
Bangor University
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