Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Abdullah Mohamed

Riyadh

Summary

Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems. Organized and dedicated Worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work history

Administrative Assistant

ALENAYA ALMANZILYA
Riyadh, Riyadh Region
04.2021 - Current
  • Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
  • Screened phone calls and routed callers to appropriate parties.
  • Typed and proofread documents produced by other staff members.
  • Researched, analysed and summarised data for research.

Translator

RAWABI MINA
Makkah, Mecca Region
04.2018 - 06.2019
  • Localised texts, considering cultural identity and country-specific idioms for relevant markets.
  • Provided verbal summaries of non-English documents for immediate use.
  • Revised submitted translations to increase accuracy and ensure user comprehension.
  • Delivered high-quality translation and interpretation services from [ARABIC] to [ENGLISH].

Customer Service Representative

RED TAG
MAKKAH, SAUDI ARABIA
06.2012 - 05.2013
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.

Education

Certificate and License - Aircraft Dispatcher

Nexus Aviation Academy
Jeddah
03.2017 - 05.2017

Skills

  • Data entry
  • Excellent telephone and email etiquette
  • Training and development
  • Microsoft Office
  • Professional and mature

Languages

Arabic
Native
English
Advanced

Timeline

Administrative Assistant

ALENAYA ALMANZILYA
04.2021 - Current

Translator

RAWABI MINA
04.2018 - 06.2019

Certificate and License - Aircraft Dispatcher

Nexus Aviation Academy
03.2017 - 05.2017

Customer Service Representative

RED TAG
06.2012 - 05.2013

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Abdullah Mohamed