Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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ABDULLAH SHULTHUM

Summary

Recent Event Management graduate with a background in customer service, eager to utilize my skills in event planning and knowledge of customer service. Dedicated to enhancing guest experiences and maintaining an efficient, organized environment.

Overview

8
8
years of professional experience

Work History

Receptionist

Salsabil By Warwick
11.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Trainee

Salsabil By Warwick
09.2024 - 11.2024
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Salesperson

Penguin Ice cream
06.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Waiter

Narcissus Resort & Spa
12.2023 - 01.2024
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.

Salesperson

Zark
01.2023 - 03.2023
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.

Salesperson

Bake palace
04.2022 - 09.2022
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Security Guard

Omna security company
04.2020 - 06.2020
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Salesperson

Dunia Almarkat
01.2017 - 06.2018
  • Participated in store-wide inventory counts, helping management make informed decisions about stock levels and ordering processes.
  • Processed returns and exchanges efficiently, ensuring a seamless experience for the customer during their visit.
  • Enhanced store''s visual appeal by organizing merchandise displays and maintaining cleanliness.

Education

Bachelor - Tourism- Event Management

King Abdulaziz University
Jeddah
12.2024

Skills

  • Cash Drawer Management
  • Product and Service Sales
  • Money Handling
  • Stocking and Replenishing
  • Time management
  • Microsoft office

LANGUAGES

Arabic | Native
English | Intermediate

Timeline

Receptionist

Salsabil By Warwick
11.2024 - Current

Trainee

Salsabil By Warwick
09.2024 - 11.2024

Salesperson

Penguin Ice cream
06.2024 - 09.2024

Waiter

Narcissus Resort & Spa
12.2023 - 01.2024

Salesperson

Zark
01.2023 - 03.2023

Salesperson

Bake palace
04.2022 - 09.2022

Security Guard

Omna security company
04.2020 - 06.2020

Salesperson

Dunia Almarkat
01.2017 - 06.2018

Bachelor - Tourism- Event Management

King Abdulaziz University

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ABDULLAH SHULTHUM