Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdullah Turkistani

Abdullah Turkistani

Jeddah,Makkah Province

Summary

Experienced sales professional with a proven track record in hospitality and real estate. Skilled at building relationships with clients and closing deals. A proactive team player with a results-driven approach. Looking to leverage sales experience in a new role.

Overview

19
19
years of professional experience

Work History

Leasing Specialist

Hadia abdul Latif Jameel Co
Jeddah, Makkah Province
09.2021 - Current
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Managed daily and weekly marketing and leasing reports.
  • Monitored individual leasing agent performance and coached on successful strategies.
  • Greeted office visitors, asked relevant questions and offered assistance.
  • Enforced policies and rules for all tenants.
  • Developed and implemented comprehensive, tactical marketing plans.
  • Keeping record of all resident and tenant correspondence.

Sales Specialist

Dimond Glare
Jeddah, Makkah Province
04.2021 - 09.2021
  • Consulting as sales I worked with customers to understand their specific needs and recommend kitchen equipment for there restaurant, and that would best meet those needs.
  • Upselling and cross-selling.
  • Product demonstrations.
  • Account management


Cluster Assistant Sales Manager

Waldorf Astoria & Hilton Jeddah Hotel
Jeddah, Makkah Province
11.2017 - 03.2021
  • Collected customer and market feedback and reported information to company leadership.
  • Consistently achieved and surpassed company targets.
  • Mentored 3 junior Job titles: Sales Coordinator and Sales Executive.
  • Facilitated accurate assessment of sales performance by determining clear, measurable KPI metrics across all sales activities.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.
  • Sales Report in daily, weekly and monthly.
  • Sales calls: visiting, searching a new potential clients elaborate.
  • Hosting events and conferences from KAU, SEC and medicals conferences and more, for ball rooms, meeting rooms and accommodations

Cluster Reservation Shift leader

Waldorf Astoria & Hilton Jeddah Hotel
Jeddah, Makkah Province
07.2017 - 11.2017
  • Maximised occupancy rates by optimising reservation and housekeeping processes.
  • Developed and implemented hotel-wide policies and procedures to increase revenue.
  • Handled customer complaints calmly and professionally to maintain hotel reputation.
  • Delivered stringent health and safety compliance across hotel departments.
  • Used customer satisfaction survey findings to address improvement areas.
  • Forecasted occupancy demand and monitored staff availability to create balanced, cost-effective shift schedules.

Cluster Reservation Agent

Waldorf Astoria & Hilton Jeddah Hotel
Jeddah, Makkah Province
03.2014 - 07.2017
  • Conducted calls professionally and politely to maintain excellent service standards.
  • Dealt with high-volume calls and emails competently to meet service targets.
  • Processed payments and online bookings minimal.
  • Acted as first point of contact for customers to resolve potential issues with reservations.
  • Represented brand to domestic and international guests with exemplary presentation skills.
  • Liaised with corporate booking agents to coordinate and update itineraries.
  • Negotiated corporate reservation rates to meet client budget requirements.
  • Upsold guest experiences to maximize average booking value.
  • Communicated reservation confirmations to guests via email.
  • Recommended hotel packages and initiatives to customers for increased business profits.


Store Manager at Dibaj Textiles

Samah Trading Est
Jeddah, Makkah Province
03.2010 - 08.2013
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Completed opening and closing procedures each day.
  • Understood what drives overall business success and prioritized and delivered quality results.

Sales Manager at Royal Cake Store

Samah Trading Est
Jeddah, Makkah Province
01.2006 - 02.2010
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Collected customer and market feedback and reported information.

Education

Bachelor of Business Administration - Human Resource Management.

King Abdulaziz University
Jeddah
2009 - 2013

120 Hospitality Courses

Hilton Learning Portal
2014/2014 - 2021/2021

Skills

  • Sales Negotiation Skills
  • Sales in Hotels
  • Leasing in Real Estate
  • Sales closing techniques
  • Sales strategy
  • Strong communication
  • Performance optimisation strategies
  • Customer service
  • Business development and planning



Languages

Arabic
Fluent
English
Upper intermediate

Timeline

Leasing Specialist

Hadia abdul Latif Jameel Co
09.2021 - Current

Sales Specialist

Dimond Glare
04.2021 - 09.2021

Cluster Assistant Sales Manager

Waldorf Astoria & Hilton Jeddah Hotel
11.2017 - 03.2021

Cluster Reservation Shift leader

Waldorf Astoria & Hilton Jeddah Hotel
07.2017 - 11.2017

Cluster Reservation Agent

Waldorf Astoria & Hilton Jeddah Hotel
03.2014 - 07.2017

Store Manager at Dibaj Textiles

Samah Trading Est
03.2010 - 08.2013

Sales Manager at Royal Cake Store

Samah Trading Est
01.2006 - 02.2010

Bachelor of Business Administration - Human Resource Management.

King Abdulaziz University
2009 - 2013

120 Hospitality Courses

Hilton Learning Portal
2014/2014 - 2021/2021

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Abdullah Turkistani