Abdullah Turkistani
Jeddah,Makkah Province
Summary
Experienced sales professional with a proven track record in hospitality and real estate. Skilled at building relationships with clients and closing deals. A proactive team player with a results-driven approach. Looking to leverage sales experience in a new role.
Overview
19
19
years of professional experience
Work history
Leasing Specialist
Hadia abdul Latif Jameel Co
Jeddah, Makkah Province
2021.09 - Current
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Managed daily and weekly marketing and leasing reports.
- Monitored individual leasing agent performance and coached on successful strategies.
- Greeted office visitors, asked relevant questions and offered assistance.
- Enforced policies and rules for all tenants.
- Developed and implemented comprehensive, tactical marketing plans.
- Keeping record of all resident and tenant correspondence.
Sales Specialist
Dimond Glare
Jeddah, Makkah Province
2021.04 - 2021.09
- Consulting as sales I worked with customers to understand their specific needs and recommend kitchen equipment for there restaurant, and that would best meet those needs.
- Upselling and cross-selling.
- Product demonstrations.
- Account management
Cluster Assistant Sales Manager
Waldorf Astoria & Hilton Jeddah Hotel
Jeddah, Makkah Province
2017.11 - 2021.03
- Collected customer and market feedback and reported information to company leadership.
- Consistently achieved and surpassed company targets.
- Mentored 3 junior Job titles: Sales Coordinator and Sales Executive.
- Facilitated accurate assessment of sales performance by determining clear, measurable KPI metrics across all sales activities.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Sales Report in daily, weekly and monthly.
- Sales calls: visiting, searching a new potential clients elaborate.
- Hosting events and conferences from KAU, SEC and medicals conferences and more, for ball rooms, meeting rooms and accommodations
Cluster Reservation Shift leader
Waldorf Astoria & Hilton Jeddah Hotel
Jeddah, Makkah Province
2017.07 - 2017.11
- Maximised occupancy rates by optimising reservation and housekeeping processes.
- Developed and implemented hotel-wide policies and procedures to increase revenue.
- Handled customer complaints calmly and professionally to maintain hotel reputation.
- Delivered stringent health and safety compliance across hotel departments.
- Used customer satisfaction survey findings to address improvement areas.
- Forecasted occupancy demand and monitored staff availability to create balanced, cost-effective shift schedules.
Cluster Reservation Agent
Waldorf Astoria & Hilton Jeddah Hotel
Jeddah, Makkah Province
2014.03 - 2017.07
- Conducted calls professionally and politely to maintain excellent service standards.
- Dealt with high-volume calls and emails competently to meet service targets.
- Processed payments and online bookings minimal.
- Acted as first point of contact for customers to resolve potential issues with reservations.
- Represented brand to domestic and international guests with exemplary presentation skills.
- Liaised with corporate booking agents to coordinate and update itineraries.
- Negotiated corporate reservation rates to meet client budget requirements.
- Upsold guest experiences to maximize average booking value.
- Communicated reservation confirmations to guests via email.
- Recommended hotel packages and initiatives to customers for increased business profits.
Store Manager at Dibaj Textiles
Samah Trading Est
Jeddah, Makkah Province
2010.03 - 2013.08
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Completed opening and closing procedures each day.
- Understood what drives overall business success and prioritized and delivered quality results.
Sales Manager at Royal Cake Store
Samah Trading Est
Jeddah, Makkah Province
2006.01 - 2010.02
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Collected customer and market feedback and reported information.
Education
Bachelor of Business Administration - Human Resource Management.
King Abdulaziz University
Jeddah 2009 - 2013
120 Hospitality Courses
Hilton Learning Portal
2014/2014 - 2021/2021
Skills
- Sales Negotiation Skills
- Sales in Hotels
- Leasing in Real Estate
- Sales closing techniques
- Sales strategy
- Strong communication
- Performance optimisation strategies
- Customer service
- Business development and planning
Languages
Arabic
Fluent
English
Upper intermediate
Timeline
Leasing Specialist
Hadia abdul Latif Jameel Co
2021.09 - Current
Sales Specialist
Dimond Glare
2021.04 - 2021.09
Cluster Assistant Sales Manager
Waldorf Astoria & Hilton Jeddah Hotel
2017.11 - 2021.03
Cluster Reservation Shift leader
Waldorf Astoria & Hilton Jeddah Hotel
2017.07 - 2017.11
Cluster Reservation Agent
Waldorf Astoria & Hilton Jeddah Hotel
2014.03 - 2017.07
Store Manager at Dibaj Textiles
Samah Trading Est
2010.03 - 2013.08
Sales Manager at Royal Cake Store
Samah Trading Est
2006.01 - 2010.02
Bachelor of Business Administration - Human Resource Management.
King Abdulaziz University
2009 - 2013
120 Hospitality Courses
Hilton Learning Portal
2014/2014 - 2021/2021