Abdullah Ali Alshehri
Riyadh
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Work History
Computer Technical Support Technology
I Was Working As A Security Guard
I was training at King Farad Medical City
- I learned to help customers with programs
- devices, and troublesome network problems, research, analyze
- document customer problems and their solutions, develop and implement customer service procedures andguidelines to improve employee satisfactio
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- successfully provide technical support and customer service to than 100 customers daily.
Education
High School Diploma -
08.2023
- Using computers in office work, Professional Development Training Center
- Preparing and designing training programs ,Professional Development Training Center
- Communication within the work environment, Professional Development Training Center
- Excellence in customer service,Professional Development Training Center
- creative leadership,Professional Development Training Center
- Human resources management,Professional Development Training Center
- trainee training,
- business administration,Professional Development Training Center
- Work Consciously Program, Multan Foundation
Skills
- Software Diagnosis
- Customer Service Expertise
- Data Recovery
- Data Connectivity
- Hardware Upgrades
- Staff Training
- Business Development
- Troubleshooting and Assistance
Timeline
Computer Technical Support Technology - I Was Working As A Security Guard
Technichal College of Riyadh - High School Diploma,
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