Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdullah Alghamdi

Dammam,Saudi Arabia

Summary

As a junior eager to begin my career, I look for opportunities to work towards the goal of developing skills and competencies. I can take responsibility and accountability and coachable to exel. I aim to contribute value and have a reputable personal brand.

Overview

1
1
year of professional experience

Work History

Customer service representative

Flagship Esports
Dammam
03.2021 - 06.2022
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Offered technical support, leading to enhanced user experience.
  • Performed administrative duties contributing towards smooth store operations.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Improved customer satisfaction by effectively handling complaints and inquiries.

Barista

UMQ
Dammam
09.2021 - 02.2022
  • Managed high-volume orders during peak hours, maintaining the quality of service.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.

Education

Bachelor of Technology - Information Technology

Saudi Electronic Universtiy
Dammam
08.2023 -

Skills

  • Problem solver
  • Multi-tasking
  • Pressure handling
  • Complaint handling
  • Decision making


Languages

English
Intermediate

Timeline

Bachelor of Technology - Information Technology

Saudi Electronic Universtiy
08.2023 -

Barista

UMQ
09.2021 - 02.2022

Customer service representative

Flagship Esports
03.2021 - 06.2022

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Abdullah Alghamdi