Abdullah Mohammed Almutairi
Computer Trainer In The Field Of (Technical Support & Network) At TVTC
Summary
My major is computer and network security. I have experience in the field of training for 11 years. I have many courses in the field of my specialization and self-development. I am always looking for knowledge and trying to be up-to-date.
Overview
16
16
years of professional experience
22
22
Certifications
2
2
Languages
Work History
Supervisor of the International Testing Center
TVTC (Zilfi College of Technology)
AZ ZILFI
01.2020 - 01.2021
- Preparing a special computer laboratory, and that contain special devices and connecting network.
- Receive testers for professional certificates in the field of computer, such as: CIT, Cambridge certificate.
- supervise the testers and submit to the authority holder the final results
Trainer
TVTC (Zilfi College of Technology)
AZ ZILFI
09.2012 - Current
- Preparing a special training laboratory for windows server
- Train the students in different field such as: windows server 2012, 2016, computer assembly and maintain, windows office Access, Excel, Word and PowerPoint. And programming language (Python).
- Provide many courses for community service
Medical Records and Entry Office
Prince Nasser Bin Saad Alsudairy Hospital
04.2007 - 05.2008
- Entering records of patients
- Modification of medical data
- Translation and printing of medical reports
Education
BSc - Application Development
Technical Trainer College
MSc - Computer Network Security
Liverpool John Moores University
Skills
Computer Maintenance and Troubleshooting
Certification
IELTS 5.5
Timeline
Supervisor of the International Testing Center
TVTC (Zilfi College of Technology)
01.2020 - 01.2021
Trainer
TVTC (Zilfi College of Technology)
09.2012 - Current
Medical Records and Entry Office
Prince Nasser Bin Saad Alsudairy Hospital
04.2007 - 05.2008
BSc - Application Development
Technical Trainer College
MSc - Computer Network Security
Liverpool John Moores University
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<ul> <li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li> </ul> at Equinix Data Center<ul> <li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li> </ul> at Equinix Data Center