Abdullatif Ali Mohammed Al-Shehri
Riyadh,Saudi Arabia
Summary
To join a professional work environment where I can apply my skills, improve my experience, and contribute effectively to organizational goals.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
Work history
Security Guard
Kurda Security Guards
2024.04 - 2025.11
- - Monitoring entry and exit points to maintain location security.
- - Documenting incidents and reporting them to supervisors.
- - Ensuring all safety policies are followed.
- - Patrolling sites regularly to identify risks.
- - Assisting visitors and providing accurate directions.
- - Responding quickly to emergencies and supporting security procedures.
Representative Care Senior Agent
2021.01 - 2022.02
- - Responding to customer inquiries professionally via phone and email.
- - Solving customer problems and escalating when required.
- - Documenting cases in the system with high accuracy.
- - Achieving targets related to response time and customer satisfaction.
- - Providing detailed guidance on services and procedures.
- - Working efficiently under pressure and handling high call volumes.
Education
Bachelor’s Degree - English Language
University of Bisha
Skills
- - Strong communication and interpersonal skills
- - Ability to work under pressure
- - Fast learner with high adaptability
- - Excellent time management and punctuality
- - Teamwork and cooperation
- - Computer proficiency (MS Office, Email systems)
- - Problem solving and customer handling
- - Work discipline and attention to detail
Languages
Arabic — Native
English — Good
Training Courses
- - Civilizational Dialogue
- - IELTS Preparation
- - CV Writing
Timeline
Security Guard
Kurda Security Guards
2024.04 - 2025.11
Representative Care Senior Agent
2021.01 - 2022.02
Bachelor’s Degree - English Language
University of Bisha