ABDULLQADER ALI HATMI
Gold Sushi Club
Jeddah city,Saudi Arabia
2
Languages
11
years of professional experience
Results-driven professional in supply chain management and order processing, skilled in data entry and computer literacy. Strong background in customer service, problem-solving, and leadership. Experienced in staff scheduling and employee training, fostering effective teamwork to drive organisational success.
Work history
Branches supervisor
8 Years 8 Months- Supervised team to achieve productivity targets and ensure compliance with company policies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved customer complaints and adjusted processes to enhance service quality.
- Collaborated with management team to establish clear division of responsibilities and improve workflow.
- Managed stock levels in the warehouse to ensure timely order fulfillment.
Call Centre Agent
2 Years- Delivered customer service by addressing inquiries and resolving issues to enhance customer satisfaction
- Collected feedback from customers to improve service quality
- Entered customer data to maintain up-to-date records for improved service efficiency
- Processed food orders from customers to ensure timely delivery and accuracy
- Worked with Food application
Skills
Supply chain management
Order processing
Data Entry
Computer literacy
Customer service excellence
Staff scheduling
Employee training
Problem solving
Time management
Leadership
Team work
Hard worker
Communications
Leadership skills
Education
Diploma - Business Administration
LANGUAGE
Arabic [ perfect ]
English [ Good ]
Timeline
King Faisal university
Diploma from Business Administration
08.2026 Read More
Branches supervisor
Gold Sushi Club
01.2018 - 09.2026Read More
Call Centre Agent
Gold Sushi Club
01.2016 - 01.2018Read More