Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abdullrhman A. Alshahrani

Delivery Coordinator - Logistics
Abha-

Summary

Detail-oriented Delivery Coordinator skilled at scheduling deliveries and communicating with drivers, customers and dispatch to maintain up-to-date knowledge of merchandise locations and progress. Proficient in applicable regulations and providing subject matter expertise on delivery operations. Over [2] years of experience devising most effective routes to amplify efforts.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Delivery coordinator

H. M. Al Rugaib & Sons Trading Co. Ltd
2021.11 - Current
  • Obtained product specifications along with delivery address, date and contact information.
  • Inspected merchandise for damage and accuracy against order documents.
  • Managed, transmitted and filed delivery paperwork.
  • Consulted with customers about delivery and order preparation requests.
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Tracked delivery information, mileage, and fuel use while on shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Reported suspected mechanical issues quickly to supervisor for remediation.

Guest Service Representative

H. M. Al Rugaib & Sons Trading Co. Ltd
2020.10 - 2021.11
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • Help the customers if they need to know any information about their invoices (time for delivery- late delivery or damage pieces for change
  • Contact customers to confirm delivery date and address and solving problems
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Education

Acounting

King Khalid University
King Khalid University
2014.11 - 2020.02

Skills

Microsoft Office, with a focus on Excelundefined

Certification

Certification of Appreciation [Delivery coordinator], [H. M. Al Rugaib & Sons Trading Co.] - [Q1]

Timeline

Certification of Appreciation [Delivery coordinator], [H. M. Al Rugaib & Sons Trading Co.] - [Q1]

2022-03

Delivery coordinator

H. M. Al Rugaib & Sons Trading Co. Ltd
2021.11 - Current

Guest Service Representative

H. M. Al Rugaib & Sons Trading Co. Ltd
2020.10 - 2021.11

Acounting

King Khalid University
2014.11 - 2020.02

Certification of Appreciation [Delivery coordinator], [H. M. Al Rugaib & Sons Trading Co.] - [Year 2022]

Abdullrhman A. AlshahraniDelivery Coordinator - Logistics