Abdullrhman A. Alshahrani
Delivery Coordinator - Logistics
Abha-
Summary
Detail-oriented Delivery Coordinator skilled at scheduling deliveries and communicating with drivers, customers and dispatch to maintain up-to-date knowledge of merchandise locations and progress. Proficient in applicable regulations and providing subject matter expertise on delivery operations. Over [2] years of experience devising most effective routes to amplify efforts.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Delivery coordinator
H. M. Al Rugaib & Sons Trading Co. Ltd
11.2021 - Current
- Obtained product specifications along with delivery address, date and contact information.
- Inspected merchandise for damage and accuracy against order documents.
- Managed, transmitted and filed delivery paperwork.
- Consulted with customers about delivery and order preparation requests.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Tracked delivery information, mileage, and fuel use while on shift.
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Reported suspected mechanical issues quickly to supervisor for remediation.
Guest Service Representative
H. M. Al Rugaib & Sons Trading Co. Ltd
10.2020 - 11.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Help the customers if they need to know any information about their invoices (time for delivery- late delivery or damage pieces for change
- Contact customers to confirm delivery date and address and solving problems
- Build sustainable relationships and trust with customer through open and interactive communication.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Education
Acounting
King Khalid University
King Khalid University 11.2014 - 02.2020
Skills
Microsoft Office, with a focus on Excelundefined
Certification
Certification of Appreciation [Delivery coordinator], [H. M. Al Rugaib & Sons Trading Co.] - [Q1]
Timeline
Certification of Appreciation [Delivery coordinator], [H. M. Al Rugaib & Sons Trading Co.] - [Q1]
03-2022
Delivery coordinator
H. M. Al Rugaib & Sons Trading Co. Ltd
11.2021 - Current
Guest Service Representative
H. M. Al Rugaib & Sons Trading Co. Ltd
10.2020 - 11.2021
Acounting
King Khalid University
11.2014 - 02.2020
Certification of Appreciation [Delivery coordinator], [H. M. Al Rugaib & Sons Trading Co.] - [Year 2022]
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