Abdulmajeed Al-Zahrani

Motivated Customer Relations Professional with working knowledge of auto-dialing systems and above-average sales conversion rates. Adaptable and personable team player focused on providing exceptional customer service every time. Open to travel and willing to work flexible schedules.

• Pro. Program / Principles of Banking & HBPFC, Talent Mgmt. Dept., 06/14/15, 06/16/15
• Pro. Program / Control Awarness & Anti Money Laundering, Talent Mgmt. Dept., 06/17/15, 06/18/15
• Pro. Program / RB Retail Product & Services, Talent Mgmt. Dept., 06/21/15, 06/22/15
• Pro. Program / Online Channels & Kiosks & Q-Matic, Talent Mgmt. Dept., 06/23/15, 06/25/15
• Pro. Program / Customers Service, Talent Mgmt. Dept., 06/28/15, 06/30/15
• Pro. Program / Selling Skills, Talent Mgmt. Dept., 07/01/15, 07/02/15
• Pro. Program / RB Org. & Core Values, Talent Mgmt. Dept., 07/05/15, 07/05/15
• Pro. Program / Business Ethics, Talent Mgmt. Dept., 07/06/15, 07/06/15
• Pro. Program / Introduction For Retail Banking, Talent Mgmt. Dept., 07/07/15, 07/07/15
• Pro. Program / Security Aspects in Retail Banking branches., Talent Mgmt. Dept., 07/08/15, 07/08/15
• Pro. Program / Branch System (Siebel), Talent Mgmt. Dept., 07/09/15, 07/09/15
• Workshop on the latest Update on Personal Loan , Mortgage loan ,New account, Talent Mgmt. Dept., 12/29/15, 12/29/15
• Anti-money laundering, Counter-Terrorism, the principle of KYC & CFC, TALENT MANAGEMENT DEPARTMENT, 07/01/16, 03/16/17
• Compliance: Protecting Our Business, TALENT MANAGEMENT DEPARTMENT, 07/01/16, 03/16/17
• Information Security Training Program, TALENT MANAGEMENT DEPARTMENT, 07/01/16, 03/16/17
• AML , KYC , Fraud and Operational Risk Training, Knowledge City, 01/01/17, 12/31/17
• Information Security and Compliance Training, Knowledge City, 01/01/17, 12/31/17
• Customer Relationship Management (CRM), BBusinesss, 02/05/17, 02/06/17
• PORTFOLIO MANAGEMENT, TALENT MANAGEMENT DEPARTMENT, 02/07/17, 02/07/17
• Riyad Bank Products, TALENT MANAGEMENT DEPARTMENT, 02/07/17, 02/07/17
• Digital Channel, TALENT MANAGEMENT DEPARTMENT, 02/08/17, 02/08/17
• Riyad Capital Products, TALENT MANAGEMENT DEPARTMENT, 02/08/17, 02/08/17
• Treasury Products & services, TALENT MANAGEMENT DEPARTMENT, 02/08/17, 02/08/17
• AML , KYC , Fraud and Operational Risk Training, Knowledge City, 01/01/18, 12/31/18
• Business Continuity Training Program, Knowledge City, 01/01/18, 12/31/18
• Compliance: Protecting Our Business, Knowledge City, 01/01/18, 12/31/18
• Information Security and Compliance Training, Knowledge City, 01/01/18, 12/31/18
• Methods of Detecting Counterfeiting & Forgery in Banknotes & Documents, TALENT MANAGEMENT, 01/01/18, 01/01/01
• Initiatives of the Real Estate Development Fund, TALENT MANAGEMENT DEPARTMENT, 02/05/18, 02/05/18
• Combating Fraud and Financial Crimes, TALENT MANAGEMENT DEPARTMENT, 08/07/18, 08/07/18
• Riyad Bank Products and Services Workshop, TALENT MANAGEMENT DEPARTMENT, 10/10/18, 10/10/18
• Effective Communication Skills, Money Expert Institute, 11/18/18, 11/18/18
• Building Customer Loyalty, Money Expert Institute, 11/19/18, 11/19/18
• Service Excellence, Money Expert Institute, 11/20/18, 11/20/18
• Effective persuasion and influence skills in cross selling, Money Expert Institute, 11/21/18, 11/21/18
• Team Work skills, Money Expert Institute, 11/22/18, 11/22/18
• AML , KYC , Fraud and Operational Risk Training, Knowledge City, 01/01/19, 12/31/19
• Business Continuity Training Program, Knowledge City, 01/01/19, 12/31/19
• Compliance: Protecting Our Business, Knowledge City, 01/01/19, 12/31/19
• Information Security and Compliance Training, Knowledge City, 01/01/19, 12/31/19
• Service excellence programme - franklin covey, Franklin Covey, 10/17/19, 10/17/19
• Professional Fundamentals of Retail Banking Exam 2021, Financial Academy, 03/01/21, 03/01/21
• Credit Counselor Professional Exam 2021, Financial Academy, 04/01/21, 04/30/21