Ambitious Operations Manager with more than 16 years of management experience in retail industry. Applies strong analytical and critical thinking skills to solve complex operational problems.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Sales Operations Manager
Abdulatif Jameel
Jeddah, Mecca Region
01.2019 - Current
Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
Minimised discrepancies by effectively training employees on best practices, policies and procedures.
Developed, recommended and implemented strategies to improve employee work quality and speed.
Strategically scheduled and managed [Number]+ staff members, maintaining high-performing business operations.
Worked constructively with sales team generating new business opportunities and supporting company growth.
Super User Central & Est Area -SAP project
Abdulatif Jameel
Riyadh
01.2016 - 12.2016
Identified and recommended cost-effective technology solutions.
Expanded use of VMware technologies, achieving multiple server and desktop virtualisation.
Implemented network security policies and performed audits, leading to reduction in security breaches.
Assessed data security and compliance to GDPR regulations.
Tested and administered disaster recovery plans for different systems.
Acting Sales Manager
Abdulatif Jameel
Riyadh, Riyadh Region
03.2015 - 12.2015
Created and directed sales team training and development programmes.
Planned and developed strategies to increase sales territory positioning, exceeding company targets.
Generated company growth through market expansion and sales.
Analysed sales to identify top-performing products.
Area Sales Coordinator
Abdulatif Jameel
Riyadh, Riyadh Region
05.2014 - 12.2014
Developed marketing and sales strategies based on current consumer and market trends.
Facilitated regular communication to keep customers updated throughout sales process.
Provided internal support to elevate sales experience and drive customer satisfaction.
Served as first point of contact for customer queries, expertly handling inbound calls.
Followed up on sales quotes and potential leads within target timeframes.
Delivery Assistant
Abdullatif Jameel
Riyadh, Riyadh Region
01.2009 - 12.2012
Prepared attractive merchandising displays to showcase promotional products.
Replenished [Number]+ items per hour to maintain healthy stock availability.
Checked [Number]+ items each day to ensure accurate delivery records.
SENIOR REGISTRAR OF INTERNAL MEDICINE at DR-JAMEEL KHATAB MEDICAL POLYCLINICSSENIOR REGISTRAR OF INTERNAL MEDICINE at DR-JAMEEL KHATAB MEDICAL POLYCLINICS