Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Abdulmajeed Alshammari

Riyadh

Summary

I have over 16 years of experience in information field technology, specialized in infrastructure, systems, data center, and team leadership. Throughout my career, I have been responsible for managing various aspects of the infrastructure, including servers, backups, and databases. I have successfully led teams and ensured the smooth functioning of these critical components. Currently, I am working in the governance department, where I oversee IT governance & Director of COBIT2019 Project for Information Technology

Overview

17
17
years of professional experience
1
1
Certification

Work history

GRC - IT governance Manager

Social Development Bank
Riyadh
12.2023 - Current
  • Establishing and writing policies in accordance with legislation and regulations
  • Review and approval of information technology procedures
  • Follow up on incidents and record them in the incidents register
  • Director of COBIT2019 Project for Information Technology
  • Follow up on IT strategy
  • IT compliance and audit: IT governance ensures that IT operations adhere to relevant laws, regulations, standards
  • It involves conducting audits and assessments to verify compliance, addressing any compliance gaps, and maintaining a strong control environment
  • Performance measurement and monitoring: IT governance establishes metrics and key performance indicators (KPIs) to evaluate the effectiveness and efficiency of IT processes and services
  • It involves monitoring performance, identifying areas for improvement, and making informed decisions based on data and analytics.

Head of Infrastructure and Cloud Services

Social Development Bank
Riyadh
10.2021 - 12.2023
  • Manage and leads - System Administrators - Database Administrators (Oracle - MS SQL) - Backup Engineers - Data Canter ensure maintaining a rapidly changing and developing environment within IT infrastructure Servers Cloud services, IT policy, Establish Microsoft Enterprise Agreement E3-E5-SCE to satisfy SDB roadmap and business demands to unify the existing multi-vendors and in-house developed apps ERP, CRM & Core banking system with one Microsoft platform based on MS-Dynamic and SharePoint as well as Security systems and business tools such as Power BI, MS-teams, ATP
  • Work with the internal auditor to ensure the implementation of all approved policies and procedures
  • Work with governance to implement the right policies and practices
  • Member of the ISO 27001:2013 implementation team.

System Administrator Leader

Social Development Bank
Riyadh
02.2018 - 10.2021
  • Implementing Hyper-V replication and Nutanix HCI for DRC
  • Manage and administrate of +200 VMs based on Microsoft servers
  • Processes and procedures as following: - Unify and consolidate the old environment (Dell blades with SAN storage based on Hyper-V) with newer DELL VXrail Hyperconverged based on VMware that will host the entire Test, dev and production servers
  • Unify and consolidate the old offline backup systems 'HP tape library' and Online backup system 'Veritas' with newer DELL networker +Data domain storage
  • Implement Essential Cyber security against attacks by deploying CRS- Dell Cyber Recovery Software
  • Converting the environment

IT System Administrator

Social Development Bank
Riyadh
03.2014 - 02.2018
  • Establishing Network Operation Center- NOC by implementing ManageEngine products for uptime/performance and audit monitoring of entire infrastructure 'Networks, Servers, APPS & DB' (AD Manager- AD Audit- Exchange Reporter- NetFlow Analyzer-Device Expert- FW Analyzer– OP Manager)
  • Led server maintenance activities for company systems to keep critical functions operational
  • Implement and facilitate file-sharing system for entire SDB users as an alternative solution of exchanging media after USB being disabled.

Data center administrator

Credit and Savings Bank
Riyadh
02.2011 - 03.2014
  • Planning to establish a data center
  • Provide solutions and suggestions
  • Starting business and discussing partners
  • Follow up the supply and installation of devices
  • Follow-up and control of the main devices and security systems.

Branch Manager (IT Support)

Credit and Savings Bank
Riyadh
11.2008 - 02.2011
  • Follow up the technical work of the branches
  • Finding solutions for some business
  • Monitor the main systems
  • Monitor systems such as Active Directory.

IT - Digital Transformation

Ministry Of Justice
Al-Qassim
01.2007 - 11.2008
  • Sourced new and emerging technologies to optimise information services.
  • Upgraded hardware and software regularly for optimised systems performance.
  • Installed new technologies without disrupting workflow.
  • Analysed system and software requirements to meet operational needs.
  • Maintained system security through regular testing and servicing.

Education

High Diploma - Governance And Internal Audit

King Saud University
Riyadh

Bachelor's - Public Administration

King Abdulaziz University
Jeddah

Some College (No Degree) - System Analysis And Design

Arab East Colleges
Riyadh

Diploma - Programming Technology

Salhia Computer Center
Unaizah

Skills

  • Policy development
  • Compliance management
  • Strategic planning
  • Policymaking
  • Organisational structuring
  • Communication skills
  • Cyber essentials policies
  • Staff education and training
  • Expert in disaster recovery
  • Problem-solving
  • Leadership
  • Team building

Certification

  • Security+
  • CRISC - Certified in Risk and Information Systems Control
  • GRCP - Governance, Risk, and Compliance Professional
  • GRCA Governance, Risk, and Compliance Audit
  • CISA - Certified Information Systems Auditor

Languages

Arabic
Native
English
Intermediate
B1

Timeline

GRC - IT governance Manager

Social Development Bank
12.2023 - Current

Head of Infrastructure and Cloud Services

Social Development Bank
10.2021 - 12.2023

System Administrator Leader

Social Development Bank
02.2018 - 10.2021

IT System Administrator

Social Development Bank
03.2014 - 02.2018

Data center administrator

Credit and Savings Bank
02.2011 - 03.2014

Branch Manager (IT Support)

Credit and Savings Bank
11.2008 - 02.2011

IT - Digital Transformation

Ministry Of Justice
01.2007 - 11.2008

High Diploma - Governance And Internal Audit

King Saud University

Bachelor's - Public Administration

King Abdulaziz University

Some College (No Degree) - System Analysis And Design

Arab East Colleges

Diploma - Programming Technology

Salhia Computer Center

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Abdulmajeed Alshammari