Summary
Work history
Education
Skills
Languages
Quote
Timeline
Generic
ABDULMALEK AHMED ALOTAIBI

ABDULMALEK AHMED ALOTAIBI

Dammam

Summary

Dynamic and results-driven professional with extensive expertise in relationship development, sales and marketing, and customer service. Proficient in Microsoft Office (Word, Excel, PowerPoint) and adept at using Customer Relationship Management (CRM) systems to enhance customer interactions. Demonstrates strong skills in sales management, document management, time management, planning and organising, and teamwork. Known for exceptional proficiency in job tasks and a commitment to achieving organisational goals.

Experienced professional with focus on sales support and customer relations. Capable of enhancing client satisfaction and streamlining sales processes through strong communication skills and problem-solving abilities. Adept at managing administrative tasks and coordinating between departments to ensure smooth operations.

Work history

Telesales Agent

EMKAN
Riyadh, SAUDI ARABIA
08.2022 - 08.2023
  • Provided accurate, consistent and meaningful advice to customers to boost retention.
  • Maintained quality compliance by keeping detailed records of prospects and active client communications.
  • Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
  • Conducted follow-up calls to assure client satisfaction, driving loyalty and repeat business.
  • Contributed directly to 50% increase in customer retention through regular training and personal development.

Education

Bachelor's degree - Business and Management

Dundalk institution of technology
06.2022

Skills

  • Relationship Development
  • Sales and Marketing
  • Customers service
  • Microsoft Office ( Woed-Excel-PowerPoint)
  • Customers Relation Management (CRM)
  • Sales Managment
  • Documents Management
  • Time Management
  • Planning and Organizing
  • Teamwork
  • Proficient in Job tasks
  • Leadership
  • Problem Solving

Languages

English
Master or proficient
C2
Arabic
Proficient (C2)
A1

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Bachelor's degree - Business and Management

Dundalk institution of technology
ABDULMALEK AHMED ALOTAIBI