Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
GeneralManager

Abdulmalik Alfawaz

Clinical Laboratory Scientist
Riyadh,01

Summary

Abdulmalik Saleh Alfawaz student at King Saud University pursuing his bachelor's degree in Clinical Laboratory Science. Moreover, Alfawaz interested in immunology, Bacteriology and genetics . and he has an ambition to improve his skills . Alfawaz was always interested in major public health concerns, such as ; multidrugresistant(MDR). In addition, Inherited diseases was taking one of the most diseases in the country. also highly interested with developing treatment of cancer, his graduation research was about CAR-T technology. However, Alfawaz believed these interests should always followed up with leadership, self management and commitment. Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach.

Overview

2
2
Languages
4
4
Certifications
8
8
years of post-secondary education
5
5
years of professional experience

Work History

Salesman

Working at Jarirbookstore
Riyadh
03.2020 - Current
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.

Electronics Repair Technician

Working for Jarirbookstore
Riyadh
03.2020 - Current
  • Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
  • Inspected systems, diagnosed problems and developed optimal solutions.
  • Remained highly knowledgeable in different technologies from such manufacturers as Apple, Samsung and Windows Systems.
  • Conferred with customers to determine nature of problems and to explain repairs.
  • Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers.
  • Developed team communications and information for meetings.

Sales Associate

Working for Sahayeb Dirty Restaurants Company
Riyadh
05.2017 - 07.2020
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Customer Care Agent

Working for Jawwy company
Riyadh
08.2019 - 02.2020
  • Cultivated relationships with new customers and maintained good partnerships with existing clients.
  • Provided online demonstrations to educate customers on product features and online help resources.
  • Asked open-ended questions to determine which products or services would be best fit for customer's needs.
  • Worked closely with each customer to carefully resolve issues within timely fashion.
  • Documented all customer information accurately in computer system, providing dated notes for future reference.
  • Handled inbound customer chat conversations from various websites.
  • Also being the best agent after 3 month of working, and acting team leader.
  • Trained the new agent, to handel the customers as fast as possible.
  • Increased efficiency and team productivity by promoting operational best practices.

Education

High School -

Alshoura Highschool
Riyadh
01.2013 - 01.2015

Bachelor's - Clinical Laboratory Science

King Saud University
Riyadh
03.2015 - 01.2021

Skills

Problem solving strength

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Software

Windows

Mac

Certification

Certified research proposal writing made easy, King Saud university - 6th of march 2018

Timeline

Salesman

Working at Jarirbookstore
03.2020 - Current

Electronics Repair Technician

Working for Jarirbookstore
03.2020 - Current

Certified appreciation from laboratory science club , for work and contribution - 2 feb 2018

02-2020

Customer Care Agent

Working for Jawwy company
08.2019 - 02.2020

King Fahad specialist hospital- general training program as volunteer Training - 1 July to 16 August

07-2018

Certified research proposal writing made easy, King Saud university - 6th of march 2018

03-2018

Certified scientific research forum PNHRC exhibition , PNHRC - Organizer and presenter - 18-22 feb 2018

02-2018

Sales Associate

Working for Sahayeb Dirty Restaurants Company
05.2017 - 07.2020

Bachelor's - Clinical Laboratory Science

King Saud University
03.2015 - 01.2021

High School -

Alshoura Highschool
01.2013 - 01.2015
Abdulmalik AlfawazClinical Laboratory Scientist