Business Administration graduate with operation experience and good Volunteering experience that supported my administration studies, looking forward to start a new career path.
Overview
6
6
years of professional experience
Work History
Operation control center operator
Renfe, Haramain High Speed Railway
KAEC, Saudi Arabia
01.2022 - Current
Exchanged information with other drivers, station guards and security officers to maintain cohesive services.
Followed strict timetables to operate trains from stations and depots to specified destinations.
Provided clear updates of delays and route changes to passengers and on-board staff.
Remained calm and followed procedure in stressful situations.
Responded quickly to updates throughout shift to guarantee safe operations and scheduling of trains.
Kept trains running to schedule to prevent service disruption or delays.
Communicated with train crews and traffic controllers using established communication systems.
Manage daily documents submission
Health Care Volunteer
King Abdullah Medical Complex
Jeddah, Saudi Arabia
06.2021 - 08.2021
250 volunteer hours in Emergency Support Services at King Abdullah Medical Complex specially in Covid19 Vaccine Center
Assisted discharged patients using wheelchairs and escort assistance.
Welcomed and directed hospital visitors to appropriate services or personnel.
Communicated clearly with hospital staff to understand and meet diverse needs.
Answered patient queries and escalated complex questions to relevant personnel.
Promoter
LemonAct
Jeddah, Saudi Arabia
01.2017 - 08.2017
Informed current and potential customers about product updates, special offers and new products.
Used product and service knowledge to guide customer decision-making.
Arranged products, merchandise and other materials while setting up stands in exhibitions, trade fairs and shops.
Education
Bachelor of Business Administration -
King Abdulaziz university
Jeddah
Skills
Call logging
Problem solving
Flexibility
Team work
Communication
Customer service
Multi-tasking
Languages
Arabic
Native
English
Upper intermediate (B2)
Timeline
Operation control center operator
Renfe, Haramain High Speed Railway
01.2022 - Current
Health Care Volunteer
King Abdullah Medical Complex
06.2021 - 08.2021
Promoter
LemonAct
01.2017 - 08.2017
Bachelor of Business Administration -
King Abdulaziz university
Similar Profiles
Hisham AlharbiHisham Alharbi
Operation & Maintenance Supervisor at Haramain High Speed RailwayOperation & Maintenance Supervisor at Haramain High Speed Railway