ABDULMOHSEN AL TULAIHI
Al Ahsa
Summary
Dynamic administrative professional with extensive experience at National Guard Health Affairs, excelling in office management and effective communication. Proven ability to streamline workflows and enhance productivity through innovative solutions. Bilingual in English and Arabic, adept at handling sensitive information while fostering a welcoming environment for patients and staff.
Overview
18
18
years of professional experience
Work History
Administrative Assistant I - ERD
National Guard Health Affairs
Al Ahsa
06.2017 - Current
- Covering Office Director responsibilities, including welcoming visitors and patients, ensuring a professional and organized office environment.
- Oversaw Oracle system approvals to streamline evaluations, leave requests, and permissions.
- Managed multi-line phone systems, routing calls and greeting visitors effectively.
- Organized files and documents, enhancing workflow and operational efficiency.
- Handled all data with discretion, adhering strictly to data protection regulations.
- Determined physician salary structures accurately and confidentially.
- Supervised office clerical tasks for staff, including copying, faxing, and file management.
- Created professional documents in English and Arabic from dictation and handwritten notes.
- Compiled comprehensive reports, presentations, and correspondence for management evaluation.
- Implemented process improvements to streamline office workflows and enhance productivity.
- Resolved patient, visitor, and staff inquiries with professionalism, ensuring a seamless customer service experience.
Unit Assistant I - Medical Imaging
National Guard Health Affairs
Al Ahsa
05.2012 - 06.2017
- Company Overview: King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
- Maintained inventory and supply levels.
- PACS superuser.
- BestCare superuser.
- King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
Unit Assistant II - Emergency Room
National Guard Health Affairs
Al Ahsa
04.2010 - 05.2012
- Company Overview: King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
- Maintained continued personal development through several training programs for optimized patient care.
- Adhered to a strict set of rules and policies concerning patient confidentiality.
- Pleasantly interacted with patients, families, physicians, and other personnel to create a professional environment.
- Met with nursing staff and support personnel to plan services, programs, and activities.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
Unit Assistant III - Medical Imaging
National Guard Health Affairs
Al Ahsa
11.2007 - 03.2010
- Company Overview: King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
- Maintained inventory and supply levels.
- Appointments.
- Procedure preparations.
- Interpretation.
- King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
Business Center Officer
National Guard Health Affairs
Al Ahsa
12.2006 - 11.2007
- Company Overview: King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
- Patients registration (opening files).
- Admission.
- Booking appointments.
- Receiving calls.
- Generated revenue and reduced costs by recommending innovative alternatives.
- King Abdulaziz Hospital - Al Ahsa, Saudi Arabia
Education
Bachelor of Arts - Sociology
King Faisal University
Al Ahsa05-2027
Course - Photography And Image Editing
Human Resources Development FUND - Doroob
Online05.2020
Course - Human Resources Training
Mnar - Technical & Vocational Training Corporation
Online05-2020
Course - Executive Secretarial Skills & Office Management
Mnar - Technical & Vocational Training Corporation
Online 05-2020
Course - Administrative Coordination
IPA - Ethrai
Online04-2020
Course - Administrative Investigation
IPA - Ethrai
Online04-2020
Course - Correspondence Management
IPA - Ethrai
Online04-2020
Course - Reports Management
IPA - Ethrai
Online04-2020
Course - Time Management
IPA - Ethrai
Online04-2020
Course - Outlook Training
IPA - Ethrai
Online04-2020
Course - Meetings Management
IPA - Ethrai
Online04-2020
Diploma - Hospital Management
The Board of International Trainers in America
Al Ahsa Chamber05-2019
Diploma - Hospital Services Quality Assurance
The Board of International Trainers in America
Al Ahsa Chamber04-2018
Course - Train The Trainer
MNGHA
Al Ahsa04-2014
Course - High Performance Teams
MNGHA
Al Ahsa03-2014
Workshop - Manual Handling & Proper Body Mechanics
MNGHA
Al Ahsa09-2012
Course - Effective Time Management
MNGHA
Al Ahsa10-2011
Training - Centricity RIS Core Modules
MNGHA
Al Ahsa07-2008
Course - Effective Customer Services
MNGHA
Al Ahsa12-2006
30 Hours Done In English Major -
King Faisal University
Al Ahsa10.2005
High School Diploma -
Al Imam Al Tahawi High School
Al Ahsa12-1999
Skills
- Office management and Microsoft Office expertise
- MNGHA applications proficiency
- Business writing and proofreading
- Bilingual data entry
- Computer and electronics proficiency
- Flexibility and adaptability
- Problem-solving skills
- Effective communication
- Creative thinking
- Office supply management
- Visitor engagement
- Event coordination
- Incoming call handling
- Sensitive material handling
- Memo preparation and distribution
- Schedule management
- Mail sorting and organization
- Team collaboration
Languages
Arabic
First Language
English
Proficient (C2)
C2
Timeline
Administrative Assistant I - ERD
National Guard Health Affairs
06.2017 - Current
Unit Assistant I - Medical Imaging
National Guard Health Affairs
05.2012 - 06.2017
Unit Assistant II - Emergency Room
National Guard Health Affairs
04.2010 - 05.2012
Unit Assistant III - Medical Imaging
National Guard Health Affairs
11.2007 - 03.2010
Business Center Officer
National Guard Health Affairs
12.2006 - 11.2007
Bachelor of Arts - Sociology
King Faisal University
Course - Photography And Image Editing
Human Resources Development FUND - Doroob
Course - Human Resources Training
Mnar - Technical & Vocational Training Corporation
Course - Executive Secretarial Skills & Office Management
Mnar - Technical & Vocational Training Corporation
Course - Administrative Coordination
IPA - Ethrai
Course - Administrative Investigation
IPA - Ethrai
Course - Correspondence Management
IPA - Ethrai
Course - Reports Management
IPA - Ethrai
Course - Time Management
IPA - Ethrai
Course - Outlook Training
IPA - Ethrai
Course - Meetings Management
IPA - Ethrai
Diploma - Hospital Management
The Board of International Trainers in America
Diploma - Hospital Services Quality Assurance
The Board of International Trainers in America
Course - Train The Trainer
MNGHA
Course - High Performance Teams
MNGHA
Workshop - Manual Handling & Proper Body Mechanics
MNGHA
Course - Effective Time Management
MNGHA
Training - Centricity RIS Core Modules
MNGHA
Course - Effective Customer Services
MNGHA
30 Hours Done In English Major -
King Faisal University
High School Diploma -
Al Imam Al Tahawi High School
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