Abdulmonem Alabd

Proactive Team Lead and Quality Control Supervisor with extensive experience in coaching, risk management, and workflow optimization. Proven ability to enhance team performance, streamline operations, and drive customer satisfaction through strategic planning and collaboration. Bringing strong analytical thinking, conflict resolution, and performance monitoring skills to foster positive organizational change.

• Outstanding appraisal 5 years in a row.
• Completion of the matured promissory note project in relation to SAMA mandate (i.e. #43076917) of 763,027 PNs as follow, Initiated a new unit with its procedure, SLA, and system, collect the matured to extracted out, prepare letters with legal and compliance commitment to the deadline .
• Conducted an exercise through our operation staff physically visiting branches for a short mission to identify missing documents on which we were able to collect significant numbers of 2925 out of 4268 which represent more than 65%.
• Transfer the promissory note to warehouse.
• Automated the workflow of daily to be systemize for the finance applications.
• Enhance account opening process for high risk customer.
• Collaborate to share my observations regarding the E-promissory note.
• Work with bunnies object to automated certain reports, make dashboards of it.
• BSF staff accounts, customer accounts
• Collaborate from 2018 up to 2021 to elevated the quality of system enhancements for financial and non financial transactions in branches as follow, review the changes, create scenarios based on the requirement, testing the changes, raised findings with follow up, ensure to compatible with SAMA/ internal bank requirements, prepare the guidelines of the new changes, announced it to the concerned, ensure to reflect all changes from the UAT to the production after test it.
• Review and adjust the details of account statements as SAMA mandate and evaluate compliance with requirements and information required for customer bank statements.

• Project Management Professional.
• Performance Management.
• Discovering Digital Project Management