Summary
Overview
Work History
Education
Skills
Software
Interests
Drawing
Timeline
Generic

Abdulmotalib Al Hammad

Office Managment
Dammam

Summary

Experienced Customer Care brings 15+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Customer Care Representative

Mobily
Dammam
09.2007 - Current
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.

Support Associate

DHL
Khobar
10.2006 - 08.2007
  • Created, prepared and delivered reports to various departments.
  • Advocated for sellers and provided feedback to enhance selling process for overall improvements.
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.
  • Reviewed [Type] documents for accuracy and completion.

Education

Associate of Science - Office Management

Jubail Industrial Collage
Jubail Industrial City
09.2002 - 09.2006

Sales Training System - DEI

Mobily Training
Dammam
11.2008 - 01.2009

Skills

    Documentation and reporting

undefined

Software

Windows

Android

Interests

Editing Videos for advertising

Creating Logos

Editing Photos

Drawing

I can draw almost anything I see or I fell that I want to draw


like

people, animals,buddings

Timeline

Sales Training System - DEI

Mobily Training
11.2008 - 01.2009

Customer Care Representative

Mobily
09.2007 - Current

Support Associate

DHL
10.2006 - 08.2007

Associate of Science - Office Management

Jubail Industrial Collage
09.2002 - 09.2006

Similar Profiles

CREATE PROFILE
Abdulmotalib Al HammadOffice Managment