ABDULMUJJIR UMANDAC
Summary
Dynamic barista with a proven track record at Urth Cafe, excelling in beverage preparation and customer service. Leveraged coffee expertise and clear communication to enhance customer satisfaction, resulting in increased sales. Recognized for maintaining cleanliness and operational efficiency while fostering a welcoming atmosphere that encouraged repeat business.
Overview
11
11
years of professional experience
Work History
BARISTA
URTH CAFE
03.2023 - 03.2024
- Fostered welcoming atmosphere through friendly greetings and prompt service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed lines and crowds with efficient service.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Operated espresso machines, blenders, and coffee brewers effectively.
- Created personalized beverages based on customer requests, boosting sales.
- Served high-quality café beverages with emphasis on speed and consistency.
SALESMAN
KCC MALL
01.2013 - 01.2015
- Cultivated client relationships through effective communication and superior service.
- Guided customers in product selection, enhancing satisfaction rates.
- Boosted sales via product advice and promotions.
- Delivered after-sales support to resolve issues swiftly, ensuring client satisfaction.
- Provided knowledgeable support throughout shopping experiences.
- Welcomed customers, assisting with merchandise selection and purchases.
Education
High School Diploma -
TUNGAWAN NATIONAL HIGH SCHOOL
ZAMBOANGA SIBUGAY04-2008
Skills
- Opening and closing duties
- Cleanliness
- Order taking
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
- Menu memorization
- Hospitality service expertise
- Coffee expertise
- Clear communication
Languages
Arabic
Advanced (C1)
Timeline
BARISTA
URTH CAFE
03.2023 - 03.2024
SALESMAN
KCC MALL
01.2013 - 01.2015
High School Diploma -
TUNGAWAN NATIONAL HIGH SCHOOL
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