Abdulrahman afash
JEDDAH,Saudi Arabia
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Talented leader offering over 5 years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty. Dedicated manger with experience in restaurant management, inventory management and customer service. Friendly and hardworking communicator with proven success analysing operations to improve efficiency and quality of service. Develops comprehensive business plans to promote profitable sales.
Overview
6
6
years of professional experience
Work history
restaurant manger
buffalo wings and rings
JEDDAH
09.2017 - Current
- Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
- Planned staffing levels based on evolving service demands.
- Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
- Monitored restaurant needs and delegated tasks to reduce patron wait times.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Led by example in providing customers with attentive, professional restaurant service.
- Built loyal customer base by creating welcoming environment with top quality service.
- Created team building initiatives to encourage upselling and meet revenue targets.
Skills
- Project scheduling
- Hiring and training
- Kitchen equipment operation and maintenance
- Process improvements
- Cost controls
- Conflict resolution
- Kitchen staff coordination
- Diverse beverage knowledge
- Decision making
- Cleanliness
- Quality Assurance
- Training
- Workflow planning
- Cleaning and sanitation procedures
- Staff supervision
- Recruitment and hiring
- Sanitation
- External recruitment
- Shift scheduling
- Project budgeting
Languages
English
Fluent
Arabic
Native
Timeline
restaurant manger - buffalo wings and rings
09.2017 - Current
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