Abdulrahman Ahmed Hussein
Riyadh,Saudi Arabia
Summary
Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
ERP project manager
New Dewan for Information Technology
Riyadh
08.2022 - Current
- Upgraded hardware and software regularly for optimised systems performance.
- Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Oversaw execution of IT projects from inception to execution.
- Installed new technologies without disrupting workflow.
- Trained IT support staff to manage enquiries from end-users with first-call resolution.
- Maintained system security through regular testing and servicing.
- Collaborated with crossfunctional teams to brainstorm technical solutions to business problems.
- Managed team of IT support technicians, developing workflows and processes.
- Analysed system and software requirements to meet operational needs.
- Acted as first point of contact for hardware and software troubleshooting queries.
- Communicated with clients to determine methods of accessing required information.
- Advised on Information and communications technology policy and process improvements.
ATM Maintenance Engineer
Raya IT
Cairo
07.2021 - 02.2022
- Oversaw installation, testing and commissioning of engineering systems to meet performance and safety requirements.
- Enforced compliance with all health and safety measures, reducing worksite risks.
- Advised on equipment failures and potential repairs to restore functionality.
- Documented technical specifications and requirements in alignment with company-established protocols.
IoT Engineer
YallaSmart
Cairo
12.2020 - 04.2021
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
Graphic designer
AAST Entrepreneurship Center
Cairo
03.2018 - 09.2020
- Designed engaging brochures, banners and signs for printing.
- Used Photoshop to edit, retouch and colour-correct photos to task specifications.
- Delivered client projects on time, within budget and to strict deadlines.
- Used Adobe Photoshop to design unique creative infographics, flyers and business logos.
- Created visual content for social media campaigns, focusing on meeting quality goals and maximising engagement.
Education
Bachelor of Engineering - Software Engineering
Arab Academy for Science and Technology (AAST)
Cairo, Egypt 02.2015 - 07.2020
Skills
- Strategic Planning
- Project Management
- Training and Development
- Vmware
- Database design
- IT security and networking
- Systems management
- Software testing
- Citrix
- SQL
- System integration
- Strategic thinking
- JasperSoft Studio (Report Designing)
- Technical leadership
Languages
English
Fluent
Arabic
Native
Affiliations
- Reading
- Sports
- Music
Certification
- Cisco IoT Fundamentals (2021)
- Artificial Intelligence (2021)
- Embedded Systems Diploma (2020)
- Oracle APEX Development (2022)
Timeline
ERP project manager
New Dewan for Information Technology
08.2022 - Current
ATM Maintenance Engineer
Raya IT
07.2021 - 02.2022
IoT Engineer
YallaSmart
12.2020 - 04.2021
Graphic designer
AAST Entrepreneurship Center
03.2018 - 09.2020
Bachelor of Engineering - Software Engineering
Arab Academy for Science and Technology (AAST)
02.2015 - 07.2020
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