Abdulrahman Al-Anazi
Summary
Skilled at developing sales plans, achieving targets and providing excellent customer service. Experienced consultant with over 5 years of experience in data entry, customer service and office administration. Skilled at multitasking and problem solving. Proficient in data entry and document filing. Detail-oriented writer with solid knowledge of inventory management and office procedures.
Overview
4
4
years of professional experience
Work History
Marketing and PR team leader
Huawei Tech Investment Saudi Arabia and its subsid
Riyadh, Riyadh Region
02.2024 - Current
- Contributed to development of strategies to enhance overall marketing performance.
- Developed and executed targeted digital marketing initiatives to reach key demographics.
- Assessed marketing performance against business aims and presented growth recommendations.
- Researched, devised and delivered innovative marketing content tailored to brand needs.
- Developed marketing materials to attract new clients.
- Improved short- and long-term digital marketing strategies.
Duty manager
Huawei Tech Investment Saudi Arabia and its subsidiary
RIYADH
10.2023 - 10.2024
- Developing operational trends and policies to work effectively and satisfy customers.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Managed front-of-house operations to maintain a high level of service.
- Maintained cleanliness standards, resulting in positive customer feedback.
- Coordinated staff schedules to maximise productivity.
- Oversaw stock checks and reordering, ensuring product availability at all times.
Marketing and Sales Specialist
Huawei Tech Investment Saudi Arabia and its subsidiary
Riyadh
03.2023 - 09.2023
- Develop and implement innovative marketing strategies to increase awareness, engagement and sales to a variety of clients.
- Increased customer satisfaction by effectively addressing and resolving issues.
- Built a strong professional network, resulting in increased referrals.
- Developed innovative selling strategies to increase market share.
- Implemented efficient workflow systems, improving department productivity.
- Managed key accounts whilst ensuring superior service delivery standards.
Logistics consultant
Huawei Tech Investment Saudi Arabia and its subsidiary
Riyadh
05.2022 - 03.2023
- Manage logistics process improvements, resulting in 10% cost reduction.
- Optimised efficiency by implementing innovative supply chain strategies.
- Streamlined operations for improved performance in logistics processes.
- Improved productivity with meticulous planning and coordination of logistics operations.
- Coordinated with suppliers and customers to enhance relationships and improve service delivery.
- Established new vendor contracts, leading to wider supplier networks.
- Developed strategic plans to improve logistical processes and procedures.
- Reduced operational costs by negotiating better terms with suppliers and carriers.
- Resolved logistical challenges for smoother functioning of the supply chain network.
- Collaborated with cross-functional teams for efficient project delivery on time.
Customer service consultant
Achievement Al-Jazeera Telecom Corporation
Riyadh
02.2021 - 03.2022
- Excellent communication skill and organizational skills.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Managed high volume of calls and emails daily for optimal service delivery.
- Developed excellent rapport with customers to encourage repeat business.
- Served as primary point of contact for clients, ensuring their concerns were addressed efficiently.
- Worked as part of a team to improve overall customer experience.
- Utilised product knowledge to assist customers with enquiries and purchases.
Education
Bachelor's - Science - Chemistry
Al Qussaim university
Professional certifications -
Professional certifications
Skills
- Continuous planning
File management and archiving
Leadership and training
Analytical and research skills
Delegation mastery
Effective communication
Report writing
Project coordination
Decision making
Strategic planning
Languages
English
Fluent
Accomplishments
- The best customer service in the Middle East.
- The best store supervisor from the head office in China.
- Ambassador of the awareness award from the Ministry of Health 2019.
Timeline
Marketing and PR team leader
Huawei Tech Investment Saudi Arabia and its subsid
02.2024 - Current
Duty manager
Huawei Tech Investment Saudi Arabia and its subsidiary
10.2023 - 10.2024
Marketing and Sales Specialist
Huawei Tech Investment Saudi Arabia and its subsidiary
03.2023 - 09.2023
Logistics consultant
Huawei Tech Investment Saudi Arabia and its subsidiary
05.2022 - 03.2023
Customer service consultant
Achievement Al-Jazeera Telecom Corporation
02.2021 - 03.2022
Bachelor's - Science - Chemistry
Al Qussaim university
Professional certifications -
Professional certifications
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