Abdulrahman Al-Anzi
Riyadh,Saudi Arabia
Summary
Provided technical support to employees by diagnosing and resolving hardware and software issues
Adapted effectively to a professional IT work environment, gaining hands-on experience with internal systems
Demonstrated the ability to work under pressure and handle multiple support requests efficiently
Collaborated with the IT team to maintain system functionality and ensure smooth day-to-day operations
Strengthened problem-solving skills and enhanced communication with non-technical users
Overview
1
1
Certification
Work History
IT
شركة شراكات المياة , SWPC
Riyadh
06.2023 - 08.2023
- Streamlined workflow processes by devising efficient IT strategies
- Delivered IT solutions by understanding and analysing client requirements
- Devised strategic IT plan aligning with company's overall objectives
- Developed IT policies for enhanced cybersecurity measures
- Directed global IT projects resulting in streamlined operations
- Enhanced user understanding by providing comprehensive IT support
- Delivered training sessions to improve staff's IT proficiency
- Performed detailed trend analysis to anticipate future IT requirements
- Serving more than 10 devices in company
Education
Diploma - Technical / Computer Support
General Organization For Technical And Vocational
Riyadh08.2023
Skills
- Technical Troubleshooting
- Customer Support
- Hardware and Software Installation
- Network Configuration and Support
- IT Ticketing Systems
- Cybersecurity Awareness
- Communication Skills
- Time Management & Prioritization
- Excellent Communication Skills
- Problem-Solving Abilities
- Active Listening
sections.external_links.name
Certification
Information Security Certificate from STC
NDG LINUX from Cisco
Certificate of the basics of cyber security
Certificate of conversation skills in English
Customer service and professional treatment certificate from Droob platform
E-marketing certificate
Languages
Arabic
Fluent
English
Intermediate
Affiliations
- Tech savvy
- Computer hobbyist
- IT enthusiast
- Tech aficinado
Timeline
IT
شركة شراكات المياة , SWPC
06.2023 - 08.2023
Diploma - Technical / Computer Support
General Organization For Technical And Vocational
Similar Profiles
Abdulrahman Al-AnziAbdulrahman Al-Anzi
IT at SWPCIT at SWPC
Catherine DisalvoCatherine Disalvo
Quality Manager at SWPC Plastics, LLC (Smith & Wesson)Quality Manager at SWPC Plastics, LLC (Smith & Wesson)
Ibrahim Zayed Ibrahim Zayed null
CEO at شركة القمة العالية للاعمال والاستثمارCEO at شركة القمة العالية للاعمال والاستثمار