Summary
Overview
Work history
Education
Skills
Websites
Certification
Accomplishments
Languages
References
Timeline
Generic

ABDULRAHMAN AL-HUMAIDAN

Riyadh,Saudi Arabia

Summary

Accomplished professional with extensive expertise in strategy planning, management level operations, and high leadership capability. Demonstrates exceptional communication and customer-satisfaction abilities, with strong project management and interpersonal skills. Adept at problem-solving, computer proficiency, and mastery of Microsoft Office and Windows programs. Proactive approach to employment law knowledge, employee relations policies, recruitment agency engagement, and stakeholder engagement. Skilled in data analysis techniques, performance evaluation systems, succession planning, Excel proficiency, ethical decision making, programme management, proactive initiative, HR budget management, persuasive communication, people management, talent acquisition strategy development and onboarding processes. Committed to employee retention strategies and compliance monitoring with a focus on customer service orientation. Expertise in benefits administration including LinkedIn jobs utilisation and salary review procedures. Proficient in employment law application and leadership development initiatives such as absence tracking and recruitment platforms usage. Utilises data analytics for agenda preparation ensuring employer legal compliance within HR and recruitment frameworks. Negotiation proficiency combined with effective executive communication enhances technical workflow scheduling for operational efficiency improvement.

Driven professional with knack for organisational efficiency and team leadership. Demonstrates strong administrative and communication skills, paired with proactive approach to problem-solving. Poised to streamline operations and enhance productivity for executive office.

Overview

11
11
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification

Work history

CEO Office Manager

HSSC - Ministry Of Health
Riyadh, Saudi Arabia
01.2025 - Current
  • Handled high-pressure situations calmly, maintaining a harmonious work environment.
  • Communicated effectively with stakeholders, fostering stronger working relationships.
  • Streamlined office operations by implementing efficient administrative procedures.
  • Collaborated effectively with all departments to streamline project executions.
  • Organised comprehensive training sessions to increase staff efficiency.
  • Fostered positive workplace environment through effective conflict resolution strategies.
  • Facilitated seamless communication for improved team collaboration.
  • Maintained strict confidentiality of sensitive information, reinforcing trust and integrity within the organisation.
  • Managed complex calendar schedules, ensuring smooth workflow.

HR operations manager

HSSC - Ministry Of Health
Riyadh
09.2024 - 12.2025
  • Strengthened employer branding through targeted social media campaigns.
  • Enhanced organisational efficiency with the introduction of performance management systems.
  • Facilitated a more inclusive work environment by conducting diversity and inclusion workshops.
  • Conducted regular skills gap analyses, tailoring training programmes accordingly.
  • Fostered a positive work culture by launching employee engagement initiatives.
  • Led recruitment campaigns to attract high-quality candidates.
  • Implemented company-wide training programmes for increased job satisfaction.
  • Developed a robust onboarding process, improving new hire productivity levels.
  • Oversaw efficient benefits administration to promote employee wellness.
  • Handled disciplinary proceedings, preserving workplace harmony.
  • Ensured accurate payroll management for satisfied workforce.
  • Ensured data protection compliance in all HR records management activities.
  • Reduced staff turnover with effective communication and conflict resolution strategies.
  • Improved employee retention rates through strategic HR initiatives.
  • Compiled comprehensive HR reports for informed decision-making at executive level.
  • Reviewed and updated company policies, ensuring compliance with employment law.
  • Streamlined HR operations by implementing new automated systems.
  • Performed exit interviews, gaining useful insights to improve employee retention rates.
  • Addressed employee conflicts, following corporate procedures for timely resolution.
  • Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
  • Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
  • Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
  • Led annual salary reviews, talent reviews, succession planning and performance management.
  • Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Improved business HR policies by guiding and collaborating with managers.
  • Managed annual appraisal process to identify employees' professional development needs.

Human Resources business Partner

HSSC - Ministry Of Health
Riyadh
02.2024 - 09.2024
  • Developed comprehensive onboarding programmes to improve employee experience.
  • Enhanced company culture by developing policies aligned with organisational goals.
  • Fostered open communication channels for better workforce engagement.
  • Coordinated with line managers to identify staffing requirements and fill vacancies promptly.
  • Ensured adherence to employment laws through regular policy reviews and updates.
  • Led disciplinary procedures whilst adhering to legal guidelines and company policy.
  • Oversaw performance management process, ensuring fairness and transparency.
  • Conducted training needs analysis for effective learning and development initiatives.
  • Managed employee relations, grievances and disputes to foster a positive working environment.
  • Streamlined recruitment processes, resulting in improved quality of hires.
  • Maintained accurate HR records in compliance with data protection regulations.
  • Implemented HR strategies for talent acquisition, development and retention.
  • Championed diversity initiatives leading to an inclusive workplace environment.
  • Designed welfare schemes contributing towards overall staff wellbeing.
  • Facilitated change management initiatives, mitigating resistance and fostering adaptability within the organisation.
  • Liaised with external agencies for sourcing candidates meeting specific job requirements.
  • Partnered with senior management on strategic workforce planning aligning human resources strategy with business objectives.
  • Coordinated annual appraisal cycles providing fair opportunities for career progression.
  • Collaborated with finance department on payroll matters ensuring accuracy in compensation and benefits administration.
  • Served as point of contact to offer expertise on employee relations.
  • Oversaw disciplinary, performance and absence management for 300 employees.
  • Mitigated litigation risk, ensuring compliance with applicable employment laws and regulations across various activities.
  • Provided outstanding candidate experience by orchestrating interview process, delivering bespoke feedback to candidates at each stage.

Human capital business partner

Sadu business solutions
Riyadh
01.2023 - 02.2024
  • Formulated strategic plans to drive business growth.
  • Conducted comprehensive market research to identify potential opportunities.
  • Evaluated performance metrics, driving continuous improvement efforts.
  • Created detailed financial reports for senior management review.
  • Drove revenue growth by identifying and capitalising on new business opportunities.
  • Pioneered initiatives for business development and market penetration.
  • Managed business relationships by establishing and maintaining partnerships with stakeholders.
  • Collaborated with cross-functional teams, fostering productive working relationships.
  • Delivered high quality service to clients through effective communication and problem resolution.
  • Streamlined internal operations, enhancing overall productivity.
  • Developed new markets for expansion of company's product range.
  • Promoted corporate culture values among staff members.
  • Enhanced operational efficiency with implementation of streamlined processes.
  • Implemented cost reduction strategies, ensuring financial sustainability.
  • Identified and resolved operational issues impacting productivity, performance or profitability.

HR Manager KSA

Teeela KSA
Riyadh
06.2022 - 12.2022
  • Implemented payroll system delivering timely salary payments
  • Enhanced recruitment processes for improved talent acquisition.
  • Ensured employees' well-being through effective welfare policies implementation.
  • Achieved staff satisfaction by implementing employee development schemes.
  • Centralised personnel records, made data access easier and quicker.
  • Managed diversity initiatives, fostered inclusive workplace environment.
  • Aligned HR strategies with business goals to drive overall company performance.
  • Promoted work-life balance via flexible working hours policy introduction.
  • Developed company culture with regular staff engagement activities.
  • Collaborated with department managers in workforce planning strategies formulation.

Talent Acquisition Supervisor

Elfaleh Sports House Co.
Riyadh, Saudi Arabia
09.2021 - 05.2022
  • Enhances the organization's Talent Acquisition and its localization in all branches by signing an agreements with MHRSD, Headhunts A Talents to All Departments and the BOD
  • Enhanced employer branding through strategic marketing initiatives, attracting top-tier talent pool.
  • Streamlined the interview process, leading to a more effective candidate selection.
  • Conducted regular follow-up meetings with hired employees to ensure job satisfaction and retention rates remained high.
  • Optimised use of social media platforms such as LinkedIn in reaching out to prospective talents expanding outreach capacity.
  • Integrated diversity inclusion initiatives into recruitment strategy, fostering an inclusive work environment.
  • Led team of recruiters to streamline hiring processes, ensuring quality talent acquisition.
  • Provided training and development opportunities for recruiters in team, increasing their competency levels.
  • Achieved significant reduction in time-to-hire by introducing an efficient applicant tracking system.
  • Coordinated participation in job fairs and networking events; increased visibility and potential candidate reach.
  • Maintained up-to-date knowledge of current labour market trends and adapted recruitment strategies accordingly.
  • Built strong relationships with local universities for graduate recruiting efforts, establishing a steady stream of new talent.
  • Oversaw all aspects of onboarding process for new hires, ensuring smooth integration into company culture.
  • Implemented creative sourcing strategies to engage passive candidates, broadening our talent pipeline.
  • Developed comprehensive job descriptions for various positions, attracting high-quality candidates.
  • Coached hiring managers on interviewing techniques and best practices resulting in improved decision-making.
  • Managed and developed talent acquisition strategies, enhancing company's overall recruitment process.
  • Reduced employee turnover through careful candidate screening and selection processes.
  • Drove hiring efficiency by implementing cutting-edge recruitment technologies.
  • Collaborated with other managers to identify staffing needs, providing tailored recruitment solutions.
  • Negotiated competitive salary offers with selected candidates securing necessary skill sets for company growth.

HR team leader

Beacons System Co.
Riyadh, Saudi Arabia
01.2019 - 05.2021
  • Enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs,KPI's, and practicess


  • Established clear lines of communication between management and employees for better understanding of expectations.
  • Maintained up-to-date knowledge on employment legislation to avoid potential legal issues.
  • Developed staff training programmes, enhancing overall team performance.
  • Oversaw personnel record-keeping practices for data accuracy.
  • Advanced employee satisfaction with comprehensive benefits packages.
  • Streamlined recruitment methods for improved hiring efficiency.
  • Executed workforce planning strategies, ensuring adequate staffing levels at all times.
  • Reduced employee turnover by implementing effective retention strategies.
  • Handled disciplinary actions in line with company policies, ensuring fair treatment of all employees.
  • Implemented diversity initiatives for a more inclusive work environment.
  • Enforced health and safety regulations, prioritising staff wellbeing.
  • Conducted regular performance evaluations to provide constructive feedback and identify areas for improvement.
  • Led team meetings, fostering open communication and collaboration amongst staff members.

HR recruiter

Pioneers Outsourcing Co.
Riyadh, Saudi Arabia
03.2018 - 01.2019
  • Identifying the hiring need Identify Vacancy and Evaluate Need
  • Issuing contracts/Job offers
  • Planning
  • Searching
  • Reviewing Applicants and Develop Short List
  • (Telephone) screening
  • (Face-to-face) interviewing
  • Offering of employment
  • Hiring the candidates
  • Sharing the results with the involved parties
  • Achieved optimal workforce diversity with targeted recruitment drives.
  • Organised training sessions for new employees, ensuring a smooth onboarding process.
  • Negotiated benefits packages with prospective employees during hiring process.
  • Enhanced company culture through the development of comprehensive employee engagement programs.
  • Collaborated closely with legal team to handle any employment law related matters.

HR Specialist

Pioneers Outsourcing Co.
Riyadh, Saudi Arabia
03.2018 - 05.2018
  • Personnel affairs: Responsible of (Leaves/Attendance/Letters/Payslip/Investigations)
  • Recruitment
  • Vocal point in project
  • Rolled out HR policies, ensuring legal compliance.
  • Handled sensitive personnel issues with discretion and professionalism.
  • Facilitated HR workshops to increase staff awareness of best practices.
  • Managed complex employee relations cases to resolution.
  • Negotiated favourable terms during collective bargaining discussions.
  • Assisted employees with benefit queries, improving job satisfaction.
  • Audited existing HR processes, identifying areas for improvement.
  • Provided guidance on employment law to minimise risk.

Front Office TeamLead

Hilton
Riyadh, Saudi Arabia
02.2018 - 03.2018
  • Enhanced guest satisfaction by promptly addressing and resolving complaints.
  • Improved team efficiency with regular staff training sessions.
  • Delegated tasks, improved workflow efficiency.
  • Coordinated shift schedules to ensure 24 and 7 front desk coverage.
  • Implemented emergency protocols effectively during crisis situations.

Front Office/Guests Relations

Kempinski Al-Othman hotel, Al-Othman Holdings Co.
Khobar, Saudi Arabia
03.2017 - 10.2017
  • Hosting everyone, taking care of the guests and the employees as well
  • As a Front Office employee I'm going to host and solve problems, help other departments such as reservations, accounting,meetings and events (Sales), engineering and security
  • Invite guests to participate to assess the level of service that provided
  • Helped guests to check in and check out in shortest time
  • Helped guests to create, modify and cancel bookings
  • Handled complies
  • Problem-solving
  • Lobster ink program Training
  • Programs used: 1- Opera Xpress System from Micros
  • Handled sensitive information with utmost confidentiality and adherence to data protection laws.
  • Collaborated with cross-functional teams for effective project completion.
  • Developed new strategies to enhance customer engagement.
  • Pitched innovative banking solutions to prospective customers leading to increased clientele base.
  • Streamlined banking processes to improve customer experience.
  • Resolved account discrepancies promptly, boosting customer confidence in our services.
  • Fostered a comfortable environment for open client communication and trust-building interactions.
  • Managed complex customer queries for successful resolution.

Receptionist

Radisson blu riyadh
Riyadh
01.2015 - 01.2017
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
  • Assisted with administrative tasks, improving overall functionality of the office.

Electronic Reservation Ticketing Provider

Al Tayyar Int'l. Air Transportation Co. Ltd
Riyadh, Saudi Arabia
11.2014 - 02.2015
  • Helped customers to create, modify and cancel bookings
  • Handled complies
  • Problem-solving
  • Programs used:
  • 1-Galileo Systems
  • 2-Amadeus Systems
  • 3-Sabre Systems
  • Verifying passenger identification swiftly to maintain security protocols.
  • Familiarised passengers about baggage rules, reducing instances of excess luggage.
  • Communicated ticket details clearly to avoid any confusion.
  • Handled cash and card transactions efficiently for smooth payment process.
  • Updated computer systems with client reservations promptly.

Education

English Diploma - Second Language Program

Alfaisal International Academy

Human Resources Management Diploma - undefined

Acacia Learning

Skills

  • Strategies planning
  • Management Level
  • High Leadership Capability
  • Communication skills
  • Customer-satisfaction skills
  • Project Management Skills
  • Interpersonal skills
  • Problem-solving skills
  • Computer skills
  • Proficiency in Microsoft Office
  • Proficiency in Windows Programs
  • Proactive approach
  • Knowledge of employment law
  • Employee relations policies
  • Recruitment agency engagement
  • Stakeholder engagement
  • Data analysis techniques
  • Performance evaluation system
  • Succession planning
  • Excel proficiency
  • Ethical decision making
  • Programme management
  • Proactive initiative
  • HR budget management
  • Persuasive communication
  • Communication proficiency
  • People Management
  • Talent acquisition strategy
  • Onboarding processes
  • Employee retention strategies
  • Compliance monitoring
  • Customer service orientation
  • Benefits administration
  • LinkedIn jobs
  • Salary review procedures
  • Employment law
  • Leadership development
  • Absence tracking
  • Recruitment platforms
  • Data analytics
  • Agenda preparation
  • Employer legal compliance
  • HR and recruitment
  • Negotiation proficiency
  • Effective communication
  • Executive communication
  • Technical proficiency
  • Workflow scheduling
  • Data analysis tools
  • Operational efficiency enhancement
  • Microsoft Office Suite proficiency
  • Report-writing
  • Talent acquisition techniques

Certification

  • Key Performance Indicators, TKI: The KPI Institutes, 2021
  • PMP, Exclusive Technology Training Center, 2021
  • Human Resources Specialist Intensive course, HRDF, 2018
  • Host of the month, Radisson blu, 2015
  • Appreciation certificate, Majorel SA, 2021
  • Appreciation certificate, Beacons System Co., 2021

Accomplishments

  • Starting up couple of projects with differences of requirements.
  • Leads the biggest Saudization mission in 2018.
  • Interviewing more than +3000 candidates (Males/Females) in two weeks.
  • Working straight 16 Hours around 2 months every day.
  • Entering more than +1000 candidates in training sessions.
  • Having a golden strategy to maintaining attrition results with backup plan.
  • Creating database with more than +4000 resumes.
  • Handling the load of daily requests rush.
  • Won a Data with 83,000 applicants.
  • ERP System Knowledge.
  • Jisr System Knowledge.
  • Particpate in 2024 Haj season and got a rewarded.

Languages

English
Arabic

References

References available upon request.

Timeline

CEO Office Manager

HSSC - Ministry Of Health
01.2025 - Current

HR operations manager

HSSC - Ministry Of Health
09.2024 - 12.2025

Human Resources business Partner

HSSC - Ministry Of Health
02.2024 - 09.2024

Human capital business partner

Sadu business solutions
01.2023 - 02.2024

HR Manager KSA

Teeela KSA
06.2022 - 12.2022

Talent Acquisition Supervisor

Elfaleh Sports House Co.
09.2021 - 05.2022

HR team leader

Beacons System Co.
01.2019 - 05.2021

HR recruiter

Pioneers Outsourcing Co.
03.2018 - 01.2019

HR Specialist

Pioneers Outsourcing Co.
03.2018 - 05.2018

Front Office TeamLead

Hilton
02.2018 - 03.2018

Front Office/Guests Relations

Kempinski Al-Othman hotel, Al-Othman Holdings Co.
03.2017 - 10.2017

Receptionist

Radisson blu riyadh
01.2015 - 01.2017

Electronic Reservation Ticketing Provider

Al Tayyar Int'l. Air Transportation Co. Ltd
11.2014 - 02.2015

Human Resources Management Diploma - undefined

Acacia Learning

English Diploma - Second Language Program

Alfaisal International Academy

Similar Profiles

Create profile
ABDULRAHMAN AL-HUMAIDAN