Abdulrahman AL-Khateeb

- Monitor overall claims performance and ensure compliance with statutory timelines set by the Insurance Authority.
- Approve policies and procedures in alignment with official regulations.
- Establish and analyze KPIs to minimize fraud and financial losses.
- Track claims averages and propose solutions to improve efficiency and reduce losses.
- Develop systems and reports to ensure data accuracy and enhance decision-making quality.
- Enhance work quality and continuously improve customer satisfaction.

-Oversee technical support teams and claims management systems.
- Develop technical systems to ensure efficient claims processing.
- Monitor and analyze reports to improve claim turnaround times.
- Coordinate with damage assessment companies and appraisal centers to ensure accuracy.
- Ensure repair quality and customer satisfaction.

- Provide operational support and resolve complex issues for staff.
- Ensure adherence to approved procedures and policies.
- Train new employees on claims systems and processes.
- Monitor repair quality and customer satisfaction.