Abdulrahman Alburaidi
Riyad,Saudi Arabia
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Senior sales assistant
Elixir Bunn Coffee
Riyadh, Riyadh Region
03.2022 - Current
- Boosted brand loyalty by providing exceptional after-sales support.
- Streamlined operations through effective resource management and scheduling.
- Developed customer relationships by providing excellent service and understanding individual needs.
- Built rapport with regular customers, provided personalised service.
- I have consistently contributed over 30% to the company annual sales as a Sales Assistant.
Barista
Elixir Bunn Coffee Roasters
Riyadh, Riyadh Region
10.2020 - 03.2022
- Demonstrated proficiency in operating espresso machines with precision and care.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Managed high volume orders during peak hours maintaining quality of service.
- Collaborated with team members during busy periods improving workflow efficiency.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Team member
Al Sadhan Stores
Riyadh, Riyadh Region
03.2018 - 04.2020
- Provided excellent customer service to enhance business reputation.
- Handled difficult customers, resulting in conflict resolution.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Supported team by demonstrating respect and willingness to help.
Food and beverage supervisor
Alamar Foods Company
Riyadh, Riyadh Region
06.2015 - 03.2016
- Streamlined inventory management to minimise waste.
- Established excellent rapport with customers via friendly and professional service.
- Maintained a welcoming atmosphere within the restaurant enhancing guests' overall dining experience.
Education
Diploma - Human Resources
Shaqra University
Riyadh, Riyadh Region 01.2016 - 12.2018
Skills
- Customer service
- Customer relations
- Face-to-face selling
- Outstanding customer service
- Sales negotiating
- Customer service expert
- Customer loyalty building
Languages
Arabic
Native
English
Elementary
Timeline
Senior sales assistant
Elixir Bunn Coffee
03.2022 - Current
Barista
Elixir Bunn Coffee Roasters
10.2020 - 03.2022
Team member
Al Sadhan Stores
03.2018 - 04.2020
Diploma - Human Resources
Shaqra University
01.2016 - 12.2018
Food and beverage supervisor
Alamar Foods Company
06.2015 - 03.2016
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