ABDULRahman ALENEZI
Arar,Northern Borders Region
Summary
Eager and dedicated entry-level customer service professional with a strong passion for helping customers and providing exceptional support.
Highly skilled in active listening, communication, and problem-solving,
with a focus on creating positive customer experiences.
Overview
8
8
years of professional experience
18
18
years of post-secondary education
Work history
Postal worker
SMSA Express Transportation Co.Ltd.
Arar, Northern Borders Region
2021.12 - Current
- Executed mail-handling tasks reliably to improve quality of service and achieve high customer satisfaction.
- Organised logistics of special deliveries.
- Received new mail items from customers and issued receipts.
Administrative assistant
Al-Yahya Group for contracting
Arar, Northern Borders Region
2021.07 - 2021.11
- Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
- Increased customer satisfaction by greeting visitors promptly and professionally.
- Maintained reception area in orderly manner to provide visitors with positive first impression of company.
- Welcomed guests and clients in upbeat and friendly manner.
Business coach
National Higher Institute
Arar, Northern Borders Region
2021.04 - 2021.07
Administrative clerk
ALL-Yhaya Medical Complex
Arar, Northern Borders Region
2016.06 - 2021.03
Education
Bachelor of Business Administration - Human Resources
2001.04 - 2019.04
Skills
- Safe driving techniques
- Customer service excellence
- Guest services
- Relationship Building
- Excellent communication skills
Languages
Arabic
Native
English
Beginner
Timeline
Postal worker - SMSA Express Transportation Co.Ltd.
2021.12 - Current
Administrative assistant - Al-Yahya Group for contracting
2021.07 - 2021.11
Business coach - National Higher Institute
2021.04 - 2021.07
Administrative clerk - ALL-Yhaya Medical Complex
2016.06 - 2021.03
Northern border university - Bachelor of Business Administration, Human Resources
2001.04 - 2019.04