ABDULRAHMAN ALGHAZALI
JEDDAH
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Passionate to work at Solar Panel Systems. Offering strong analytical skills and knack for building relationships, coupled with technical knowledge. Knowledgeable about product demonstrations, client consultations, and problem-solving. Ready to use and develop skills in communication, technical expertise, and customer service in Solar Panel System role.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
MOD Sales Engineer
Sales Modernization of Elevators & Escalators
Jeddah, Mecca Region
05.2023 - Current
- Meeting the clients and understand what they are expecting from us as service provider.
- Delivering exceptional customer service by proactively listening to concerns and answering questions.
- Provide all technical solutions with full explanations and recommendations.
- Configuring the technical solution through shape sales and implementing complete sales process of offering, drawing review, finishes, tender program, payment and finally placing the order to factory.
- Collaborating extensively with cross-functional departments, facilitating smooth workflow processes.
- Over 100 meetings with clients.
- Overachieved result in 2024, 128% of target was achieved.
- Over 33 sold units in western region for 2024.
Modernization supervisor
Fulfillment MOD projects
Jeddah, Mecca Region
06.2021 - 04.2023
- Ensuring all tools and equipment are tested and safe to use at site.
- Identifying potential risks and mitigated them through proactive measures.
- Improving team efficiency by implementing new scheduling practices.
- Ensuring daily safety tasks are implemented by team members.
- Handing over projects after passing quality and safety inspections.
- Delegating tasks appropriately, achieved balanced workload among team members.
- Promoting safe work environment by enforcing strict adherence to safety regulations.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Improving workplace safety to reduce accidents and near-misses.
- Highlighted Projects: KAUST, Al-Salam Palace-Royal Villas, SNB OT & SNB HQ, Dr. Soliman Fakeeh Hospital, Crown Prince Palace and Guest Palace.
Maintenance supervisor
Portfolio manager
Jeddah, Mecca Region
03.2019 - 05.2021
- Making sure elevators and escalators are well-safely operated, and PPM is perfectly implemented through safety walk visits.
- Conducted team members training to improve their skills and ensure quality service.
- Supporting and motivate team members to increase the efficiency.
- Implemented preventative maintenance procedures, reducing frequency of machine breakdowns.
- Highlighted Projects: KAUST, KAEC, King Abdullah Hospital, Ministry of Interior, SNB HQ.
Elevator service technician
Maintenance and Repairs
Jeddah, Mecca Region
05.2017 - 02.2019
- Implementing periodic maintenance visits according to based site check list and ensure all safety components are functioning properly.
- Conducted troubleshooting tasks to identify and fix problems.
- Maintained accurate records of services provided for transparency and reference purposes.
- Reporting elevator status and required spares parts that need to be changed.
- Providing excellent customer service during site visits, fostering strong relationships with clients.
- Ensured smooth operation of lifts for passenger comfort.
Education
Bachelor of Engineering - Mechatronics Engineering
Philadelphia University
Jordan 11.2012 - 01.2017
Skills
- Engineering knowledge
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
- Maintenance reporting
- SAP system
- Microsoft Apps
Languages
Arabic
Native
English
Upper intermediate
Certification
1. Course of Solar Panels Systems - 2015
2. Course of Sumo Robot design - 2016
3. Course of PLC - 2016
Timeline
MOD Sales Engineer
Sales Modernization of Elevators & Escalators
05.2023 - Current
Modernization supervisor
Fulfillment MOD projects
06.2021 - 04.2023
Maintenance supervisor
Portfolio manager
03.2019 - 05.2021
Elevator service technician
Maintenance and Repairs
05.2017 - 02.2019
Bachelor of Engineering - Mechatronics Engineering
Philadelphia University
11.2012 - 01.2017
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