I am seeking a company where I can use my experience and education to help the company achieve and surpass its goals and use my skills for the success of the organization.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Comprehensive Banking Officer
Alinma Bank
09.2023 - Current
Assessed customer suitability for credit and loan applications for reduced business risk.
Recommended strategies to clients for achieving financial goals and objectives.
Calculated insurance risks and rates for customer quotes.
Implemented strategic marketing techniques to drive revenues and increase sales.
Utilised up-to-date information to make effective decisions governing bank operations.
Supplied personalised investment advice to meet customer objectives.
Advised customers on financial products to suit personalised needs.
BANKING RELATION OFFICER
ALINMA BANK
01.2021 - 08.2023
Working on banking products for individuals and corporates
Working on all the banking services for the customers
Using CRM for product marketing.
LOGISTICS ASSISTANT AND CUSTOMER SERVICE
NEJREE COMPANY
01.2020 - 12.2020
Execute logistics plan to move products and packages to reach destinations on schedule
Review freight rates and other transportation costs to keep working costs low
Maintains quality throughout the logistic processes.
TRAINEE AT EXPORT ENVIRONEMNT DEPARTMENT
SAUDI EXPORT AUTHORITY
11.2018 - 05.2019
Receiving the obstacles facing exporter and working to solve it with specialized authorities
Communicate with the export companies to address the internal and external obstacles
Communicate with the responsible authorities to address and solve the obstacles.
Liaised with customers, shipping lines and port authorities to resolve delays or delivery errors.
CUSTOMER SERVICE OFFICER
ALRAJHI TAKAFUL FOR COOPERATIVE INSURANCE
03.2017 - 10.2017
Handling customers complaints in different areas, general complaints and medical complaints
Dealing with complaints through the Counsel of cooperative health insurance
Following up as needed on all inquiries to ensure resolution satisfies customer and company expectations.
Education
BACHELOR OF FINANCE AND INVESTMENT -
AL-IMAM MOHAMED IBN SAUD ISLAMIC UNIVERSITY
11.2012 - 08.2016
Skills
Microsoft Office
Teamwork
Effective Communication
Hard working
Investor relations
Certification
Foundation Risk Management Qualification Financial Services, 09/01/23
Business Continuity Management certification, 06/01/23
Banking Products and Services, 05/01/23
Securities Rules and regulations (CME1)- Part1, 10/01/21
Retail Banking Foundations Professional Exam, 07/01/21
Credit Adviser Professional Exam, 05/01/21
English Language course in USA, 11/01/17, 06/01/18
Insurance Foundation Certificate Exam (IFCE), 07/01/17
Diploma in Computer Application, 10/01/15, 03/01/16