ABDULRAHMAN ALJURBUA
Riyadh
Summary
I am seeking a company where I can use my experience and education to help the company achieve and surpass its goals and use my skills for the success of the organization.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Comprehensive Banking Officer
Alinma Bank
2023.09 - Current
- Assessed customer suitability for credit and loan applications for reduced business risk.
- Recommended strategies to clients for achieving financial goals and objectives.
- Calculated insurance risks and rates for customer quotes.
- Implemented strategic marketing techniques to drive revenues and increase sales.
- Utilised up-to-date information to make effective decisions governing bank operations.
- Supplied personalised investment advice to meet customer objectives.
- Advised customers on financial products to suit personalised needs.
BANKING RELATION OFFICER
ALINMA BANK
2021.01 - 2023.08
- Working on banking products for individuals and corporates
- Working on all the banking services for the customers
- Using CRM for product marketing.
LOGISTICS ASSISTANT AND CUSTOMER SERVICE
NEJREE COMPANY
2020.01 - 2020.12
- Execute logistics plan to move products and packages to reach destinations on schedule
- Review freight rates and other transportation costs to keep working costs low
- Maintains quality throughout the logistic processes.
TRAINEE AT EXPORT ENVIRONEMNT DEPARTMENT
SAUDI EXPORT AUTHORITY
2018.11 - 2019.05
- Receiving the obstacles facing exporter and working to solve it with specialized authorities
- Communicate with the export companies to address the internal and external obstacles
- Communicate with the responsible authorities to address and solve the obstacles.
- Liaised with customers, shipping lines and port authorities to resolve delays or delivery errors.
CUSTOMER SERVICE OFFICER
ALRAJHI TAKAFUL FOR COOPERATIVE INSURANCE
2017.03 - 2017.10
- Handling customers complaints in different areas, general complaints and medical complaints
- Dealing with complaints through the Counsel of cooperative health insurance
- Following up as needed on all inquiries to ensure resolution satisfies customer and company expectations.
Education
BACHELOR OF FINANCE AND INVESTMENT -
AL-IMAM MOHAMED IBN SAUD ISLAMIC UNIVERSITY
2012.11 - 2016.08
Skills
- Microsoft Office
- Teamwork
- Effective Communication
- Hard working
- Investor relations
Certification
- Foundation Risk Management Qualification Financial Services, 09/01/23
- Business Continuity Management certification, 06/01/23
- Banking Products and Services, 05/01/23
- Securities Rules and regulations (CME1)- Part1, 10/01/21
- Retail Banking Foundations Professional Exam, 07/01/21
- Credit Adviser Professional Exam, 05/01/21
- English Language course in USA, 11/01/17, 06/01/18
- Insurance Foundation Certificate Exam (IFCE), 07/01/17
- Diploma in Computer Application, 10/01/15, 03/01/16
Languages
English
Fluent
Arabic
Native
Timeline
Comprehensive Banking Officer
Alinma Bank
2023.09 - Current
BANKING RELATION OFFICER
ALINMA BANK
2021.01 - 2023.08
LOGISTICS ASSISTANT AND CUSTOMER SERVICE
NEJREE COMPANY
2020.01 - 2020.12
TRAINEE AT EXPORT ENVIRONEMNT DEPARTMENT
SAUDI EXPORT AUTHORITY
2018.11 - 2019.05
CUSTOMER SERVICE OFFICER
ALRAJHI TAKAFUL FOR COOPERATIVE INSURANCE
2017.03 - 2017.10
BACHELOR OF FINANCE AND INVESTMENT -
AL-IMAM MOHAMED IBN SAUD ISLAMIC UNIVERSITY
2012.11 - 2016.08