Summary
Overview
Work history
Education
Skills
Timeline
Generic

Abdulrahman Alkutbi

Operations Management

Summary

Dedicated to continuous learning and professional growth, with proven multitasking abilities in fast-paced, dynamic environments. Passionate about problem-solving and optimizing operational processes to drive efficiency and performance. Thrive under pressure, balancing multiple responsibilities while consistently delivering high-quality results. Eager to embrace new challenges, foster innovation, and contribute to both personal and organizational success through data-driven decision-making and strategic operations management.

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work history

Operation Specialist

PUBLIC TRANSPORTATION COMPANY
Riyadh
06.2023 - Current

Optimised public transportation schedules, ensuring adherence to timetables and minimising service disruptions.

Analysed transportation data to identify inefficiencies, adjusting schedules and routes for improved reliability.

Monitored fleet utilisation and coordinated vehicle assignments to maximise service coverage.

Collaborated with internal teams and external stakeholders to enhance transit operations.

Customer experience specialist

ETISAL INTERNATIONAL COMPANY
Riyadh
01.2023 - 06.2023

Inquired about service quality directly from customers to enhance satisfaction levels.
Addressed customer problems on social media platforms, ensuring prompt resolutions.


Manager

LIAN ALBAN TRADING EST
Riyadh
04.2019 - 01.2023

Responsible for managing the company's day-to-day operations, monitoring production quotas, and reporting them to the CEO.

Food service assistant

INITIAL SAUDI ARABIA LIMITED COMPANY
Riyadh
02.2017 - 04.2019

Oversaw daily store operations, maintaining high standards for customer service and product quality.
Managed inventory and supply orders to optimise stock levels and reduce waste.
Led and trained staff to foster a motivated team focused on efficiency and teamwork.

Retail Sales Associate - Electronics

JARIR BOOK STORE
Riyadh
12.2016 - 02.2017

specializing in mobile phones, laptops, and computer accessories. Assisted customers in selecting products based on their needs, provided detailed product information, and ensured high-quality customer service. Maintained up-to-date knowledge of the latest technology trends and helped achieve monthly sales target

Seafood seller

QARMSHA RESULT
Riyadh
01.2015 - 12.2016

Restocked and organized merchandise in front lanes. Completed inventory counts and orders. Completed daily cash audits to correctly balance drawers at end of each shift.

Education

Bachelor's degree - THE FACULTY OF LANGUAGE AND TRANSLATION IN THE MAJOR OF FRENCH LANGUAGE

KING SAUD UNIVERSITY
Riyadh, Saudi Arabia
08.2014 - 11.2022

Skills

    ●Transportation & Scheduling

    ● Data Analysis

    Crisis control

    ● Fleet Management

    ● Operational Reporting & Resolution

    ● Operational Performance Monitoring

    ● Customer Experience

    ● Microsoft Office

    ● Problem-Solving

    ● Team Collaboration

    ● Adaptability

    ● Communication

    ● Multitasking

    ● Time Management

    ● Initiative

    ● Marketing

    ● Project Management

    ● Financial management

Timeline

Operation Specialist

PUBLIC TRANSPORTATION COMPANY
06.2023 - Current

Customer experience specialist

ETISAL INTERNATIONAL COMPANY
01.2023 - 06.2023

Manager

LIAN ALBAN TRADING EST
04.2019 - 01.2023

Food service assistant

INITIAL SAUDI ARABIA LIMITED COMPANY
02.2017 - 04.2019

Retail Sales Associate - Electronics

JARIR BOOK STORE
12.2016 - 02.2017

Seafood seller

QARMSHA RESULT
01.2015 - 12.2016

Bachelor's degree - THE FACULTY OF LANGUAGE AND TRANSLATION IN THE MAJOR OF FRENCH LANGUAGE

KING SAUD UNIVERSITY
08.2014 - 11.2022
Abdulrahman Alkutbi