Amadues
Abdulrahman Alobaid
Representative Premium Care
Riyadh,13713
Summary
Experienced guest care and sales with almost 5 years of experience in airline . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
Languages
6
6
Certifications
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Travel Agency Support Unit
SAUDIA AIRLINE
Riyadh, riyadh
10.2019 - Current
- Carried out day-day-day duties accurately and efficiently.
- Increased customer satisfaction by resolving ticketing and booking issues.
- Provide support to travel agency about travel requirement
Support After Sales Agent
SAUDIA AIRLINE
Riyadh, riyadh
06.2018 - 09.2019
- Handled day-to-day running of reservation department , ensuring high levels of productivity and progression.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Consultant
SAUDIA AIRLINE
Riyadh, riyadh
08.2016 - 05.2018
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Responded to telephone and in-person requests for information.
- Drove operational improvements which resulted in saving time .
Education
Bachelor of Science - Marketing
King Saud University
Saudai Arabia , Riyadh 07.2011 - 12.2015
Skills
Technical support and assistance
undefinedCertification
Airline Geography
Software
Microsoft office
Sales force
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
English for admin support staff
08-2020
Dealing with tourist
11-2019
Travel Agency Support Unit
SAUDIA AIRLINE
10.2019 - Current
Customer protection rights regulation
12-2018
Support After Sales Agent
SAUDIA AIRLINE
06.2018 - 09.2019
Amadeus
02-2017
Service excellence
01-2017
Airline Geography
09-2016
Sales Consultant
SAUDIA AIRLINE
08.2016 - 05.2018
Bachelor of Science - Marketing
King Saud University
07.2011 - 12.2015
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