Results-driven Brand Manager develops and implements successful marketing plans and brand strategies. Utilizes customer insights to develop creative strategies that drive customer loyalty and brand recognition.
Overview
4
4
years of professional experience
Work History
Brand Manager
The Coffee Address
09.2023 - Current
Enhanced brand recognition by developing and executing targeted marketing campaigns.
Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
Streamlined brand messaging by creating and maintaining a consistent visual identity across all platforms.
Conducted market research to identify key trends, ensuring the brand remained competitive in its industry.
Optimized social media presence to engage customers, resulting in higher online visibility and interaction rates.
Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
Planned, implemented, and tracked sales and marketing strategies to promote brand products.
Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Managed and oversaw creative projects to drive quality, accuracy and deadline management.
Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
Created and managed budgets to maximize brand reach and engagement.
Continually maintained and improved company's reputation and positive image in markets served.
Managed budget allocation and resource utilization to maximize marketing ROI.
Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Improved website visibility through development and implementation of SEO strategies.
Mentored junior team members, fostering professional growth and development within the department.
Marketing Specialist
The Coffee Address
02.2022 - 08.2023
Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Collaborated with cross-functional teams to develop and implement marketing strategies.
Tracked key performance indicators to measure success of campaigns.
Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
Designed and implemented advertising and public relations activities.
Improved site performance through regular monitoring, updates, and troubleshooting.
CRM Specialist
Canon Inc
01.2020 - 01.2022
Ensured data accuracy, conducting regular audits and maintaining up-to-date customer information in the CRM system.
Reduced response time for customer inquiries by optimizing the CRM system and automating routine tasks.
Boosted sales productivity with improved lead tracking and management features within the CRM platform.
Facilitated seamless communication between departments, integrating CRM with other business systems.
Provided crucial insights to marketing teams, utilizing CRM data to develop targeted campaigns and promotions.
Developed customized reports, summarizing and presenting data in visually appealing format.
Empowered account managers with advanced reporting features that allowed them to make informed decisions about their portfolios using real-time data from the integrated analytics suite within their respective CRMs.