Abdulrahman Alzahrani
Riyadh,Saudi Arabia
Summary
Proactive leader with motivational and aspirational approach to team management. Demonstrates strong problem-solving and communication skills, ensuring operational harmony and team cohesion. Ready to drive impactful results and enhance overall productivity.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Senior Supervisor Operations
Al Ramz Real Estate Company
Riyadh, Saudi Arabia
2025.10 - Current
- Organised regular staff training sessions, boosting skills acquisition and knowledge transfer among the workforce.
- Collaborated cross-functionally with other departments to achieve common business goals.
- Improved team morale with regular feedback sessions and recognition of achievements.
- Listing over 10 Projects on the NHC Platform
Public Relations Manager
Energy Media Association
Riyadh, Saudi Arabia
2024.04 - 2024.11
- Enhanced consumer trust with transparent communication strategies.
- Negotiated partnerships with other businesses for mutually beneficial promotional activities.
- Planned daily operations to focus team efforts on current priorities.
Duty Manager
Fairmont Ramla Serviced Residences
Riyadh, Saudi Arabia
2023.03 - 2024.03
- Keep track of monthly, quarterly and yearly goals.
- Work with management to assess and improve processes and policies.
- Identified areas of improvement through regular performance assessments of staff members.
Assistant Manager
Hyatt Regency
Riyadh, Saudi Arabia
2021.06 - 2022.12
- Handled employee discipline, trainings and termination according to company policies.
- Handled Interviewed potential job candidates and made hiring recommendations to room division.
- Increased staff productivity by providing comprehensive training programmes.
Night Manager
Hyatt Regency Riyadh
Riyadh, Saudi Arabia
2020.04 - 2021.06
- Led and directed team members on effective methods, operations and procedures.
- Improved guest satisfaction with timely problem resolution, effective communication skills and professional demeanour.
- Responded promptly to emergency situations maintaining calm under pressure whilst following established protocols.
Taskforce Team Leader
Grand Hyatt Alkhobar
Alkhobar, Saudi Arabia
2020.01 - 2020.04
- Provided product information and resolved concerns to assist guests.
- Increased team cohesion by implementing regular feedback sessions.
- Implemented new working methods which improved overall efficiency of the team operations.
Team Leader
Hyatt Regency Riyadh Olaya
Riyadh, Saudi Arabia
2019.10 - 2020.09
- Support staff regularly on daily tasks and needs.
Guest Service Officer
Hyatt Regency
Riyadh, Saudi Arabia
2018.09 - 2019.10
Data Entry Clerk
Saudi British Bank SABB
Riyadh, Saudi Arabia
2011.10 - 2012.04
- Stock Daily analysis and buyers shares entry.
- Located and corrected data entry errors with thorough verification methods.
Education
Bachelor of Arts - Tourism and Hotel Management
King Saud University - College of Tourism and Archaeology
Riyadh 2021.01 - 2025.08
Skills
- Leadership
- Management
- Customer Service
- Training new hires
- Operations
- Team Building
- Planning
- Communications
- Problem-Solving
- Conflict Resolution
Certification
- Departmental Trainer, Hyatt Development Plan
- Connecting with Executive, Linkedin Learning
- Team Management, Harvard Manage Mentor
- Seeking and Giving Feedback for Managers, Linkedin
- Privacy: Information Security, Hyatt Development Plan
- CPR and First Aid, Arkansas Tech University
LANGUAGES
Arabic
Native
English
Advanced
Affiliations
- Hiking
- Soccer
- Reading
Volunteer Work
The Saudi Club at Arkansas Tech University - Vice President 2014
1. Help onboarding new Saudi students and families into the school and collaborate with the school arranging the onboarding orientation.
2. Planning periodic events and activities throughout the year for the Saudi students such as Eids and National Day.
3. Assist new students with the housing and immigration paperwork and process.
References
References available upon request.
Timeline
Senior Supervisor Operations
Al Ramz Real Estate Company
2025.10 - Current
Public Relations Manager
Energy Media Association
2024.04 - 2024.11
Duty Manager
Fairmont Ramla Serviced Residences
2023.03 - 2024.03
Assistant Manager
Hyatt Regency
2021.06 - 2022.12
Bachelor of Arts - Tourism and Hotel Management
King Saud University - College of Tourism and Archaeology
2021.01 - 2025.08
Night Manager
Hyatt Regency Riyadh
2020.04 - 2021.06
Taskforce Team Leader
Grand Hyatt Alkhobar
2020.01 - 2020.04
Team Leader
Hyatt Regency Riyadh Olaya
2019.10 - 2020.09
Guest Service Officer
Hyatt Regency
2018.09 - 2019.10
Data Entry Clerk
Saudi British Bank SABB
2011.10 - 2012.04